Forum Discussion

Michal_Mikulik1's avatar
Michal_Mikulik1
Moderator
9 years ago

Date of passing "Enable recovery of deleted items" period for a deleted item

Hello,

when I delete items from EV (for example, in Browser Search interface), they are still physically present in EV for "Enable recovery of deleted items" period. When I change (decrease) this parameter later, it does not seem to be retroactive, so items deleted before this change are still waiting until "old" number of days passes.

My question is if some EV DB tables contain the date of real (physical) item deletion. (JournalDelete table does not seem to have this date).

Regards

Michal

  • GertjanA's avatar
    GertjanA
    9 years ago

    Hello Michal,

    Are users allowed to do deletions? Does the retention category allow deletions? I also believe you do need to have Storage Expiry run, but not sure anymore. I'll do some digging.

  • Michal_Mikulik1's avatar
    Michal_Mikulik1
    8 years ago

    Hello,

    unchecking Prevent automatic deletion of expired items on Retention Category level has resolved the issue.

    A bit misleading setting's name...

    Michal

  • Michal_Mikulik1's avatar
    Michal_Mikulik1
    Moderator
    9 years ago

    Hello,

    now also "Enable recovery of deleted items" original period passed several days ago (it was 99 days) and deleted items are still available for recovery in Archives properties\Deleted Items.

    I think the final delettion process is a part of Storage File Watch and thus should be purely automatic, am I right? Storage Expiry runs or some restart are not required I guess.

    Any comments appreciated..

    Michal

     

     

    • GertjanA's avatar
      GertjanA
      Moderator
      9 years ago

      Hello Michal,

      Are users allowed to do deletions? Does the retention category allow deletions? I also believe you do need to have Storage Expiry run, but not sure anymore. I'll do some digging.

      • Michal_Mikulik1's avatar
        Michal_Mikulik1
        Moderator
        9 years ago

        Hello,

        on both Archive and Retention category level, users are allowed to perform deletions. What is prohibited is automatic deletion of expired items on both levels, however this is not the case (1/ it was user/admin deletion and 2/ retention of all data is Infinity).

        I have ran Storage Expiry in Report Mode and it reported 0 expired items (as expected).

        Michal