Forum Discussion

Karthik2000's avatar
16 years ago
Solved

E-mail archiving

Hi
One of my user copied her e-mail in to network drive apperantly that network is archived, while he is trying to open that e-mail , out look opens and comes with an error can not open, can any one help me to fix this issue, we are using outlook 2007.

Thanks

3 Replies

  • So if you are pre Service Pack 5 then this is more than likely your issue and in SP5 we now change the way that we archive the MSG files. What I would suggest is to follow the technote that John provided and also note that the fix is not retrospective.