Forum Discussion

CCCIT's avatar
CCCIT
Level 3
15 years ago
Solved

Enterprise Vault & IE9

Has anyone else experienced that after installing IE9 on a client and access OWA the EV toolbar is no longer accessable?  What is the work around or solution for this?

 

 

Running EV 9 SP1 , WK8 SP2 64bt, Exchange 2003

Victor

MCTS / SCS (EV9)

Agent for Microsoft Exchange Server
Email Archiving Option
Enterprise Vault
Information Governance
Troubleshooting
Windows
  • JesusWept3's avatar
    JesusWept3
    15 years ago

    Best you can do is talk to your symantec representatives and see when they can give you a timeline, at this point in time its most likely going to be EV10 that certifies against EV9, but really it just comes down to the fact that you should tell your users to use other browsers at their own risk and if something breaks then you're not responsible for if something doesn't work

    For instance i'm sure other departments have the same stance towards browsers , such as using Firefox or Chrome against OWA before OWA2010 was released, or maybe other internal tools that may have compatibility issues etc

6 Replies

Sort By
  • WiTSend's avatar
    WiTSend
    Level 6
    15 years ago

    Run IE9 and click on the compatability mode icon in he address bar. 

  • JesusWept3's avatar
    JesusWept3
    Level 6
    15 years ago

    Best you can do is talk to your symantec representatives and see when they can give you a timeline, at this point in time its most likely going to be EV10 that certifies against EV9, but really it just comes down to the fact that you should tell your users to use other browsers at their own risk and if something breaks then you're not responsible for if something doesn't work

    For instance i'm sure other departments have the same stance towards browsers , such as using Firefox or Chrome against OWA before OWA2010 was released, or maybe other internal tools that may have compatibility issues etc

  • CCCIT's avatar
    CCCIT
    Level 3
    15 years ago

    Yes, thats what i was thinking, but we have already had some savy users manually install IE9 and put in helpdesk tickets.  Hopefully someone  out here has a solution for it.

  • JesusWept3's avatar
    JesusWept3
    Level 6
    15 years ago

    I guess the solution is not to use IE9 because its not been certified and isn't on the compatibility charts