Forum Discussion

Cristie_Bolt's avatar
Cristie_Bolt
Level 3
12 years ago

Enterprise Vault 10.0.3 downgrade assistance needed

Hello:

We have EV 10.0.3 installed on Windows 2008 servers and have been having issues with the backups (BE 2012). I found a post about this yesterday and would like to attempt to go back to 10.0.2 but thought I would ask first to see if anyone on the forums has tried this and what was the result.

http://www.symantec.com/connect/forums/backup-exec-2012-does-not-support-enterprise-vault-1003-agent-backup

Thanks!

 

Agents
Backing Up
Enterprise Vault
Information Governance
Uninstall
Windows Server (2003-2008)
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    12 years ago
    https://www-secure.symantec.com/connect/forums/ev-1003-backups was the post. So I would suggest strong words are had with support to fine out the proper reasoning here, because backups aren't something appear to have changed between 10.0.2 and 10.0.3...
    • varunashat's avatar
      varunashat
      Level 1
      5 years ago

      Hi Team,

      We have upgraded Enterprise Vault from 12.2. to 12.5 but Veritas netbackup itself does not support.

      Kindly suggest what to do... Within the same family it is not supporting then which backup software will use.

       

      Please suggest how to downgrade the EV again with 12.2 version only.

      Thanks in advance

      • SheldonDsouza's avatar
        SheldonDsouza
        Level 4
        5 years ago

        Hello varunashat 

        For the sake of clarity on the post, I would advise you to create a new post so that folks may not miss it as the context of the post is not only a bit different (in terms of time period), the versions and backup application being addressed are also different.

        In your new post, it will be great if you were to mention the version of NBU being used in your environment. 

  • Cristie_Bolt's avatar
    Cristie_Bolt
    Level 3
    12 years ago

    I believe we are OK - I rebooted the SQL server and it looks like the daily was successful.  Thanks.

  • Calis's avatar
    Calis
    Level 4
    12 years ago

    Hi Cristie, I posted that a little while ago and while its still true I've managed to use BE 2012 with 10.0.3 and its working fine. Initally it wasnt working but it was a combo issue for us.

    What is the actual problem you are facing with the backup?

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    12 years ago
    https://www-secure.symantec.com/connect/forums/ev-1003-backups was the post. So I would suggest strong words are had with support to fine out the proper reasoning here, because backups aren't something appear to have changed between 10.0.2 and 10.0.3...
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    12 years ago

    Pretty sure Tony and I commented on a similar discussion a little while ago... It does not seem right and should be escalated within Support.