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A_W's avatar
A_W
Level 4
11 years ago
Solved

Enterprise Vault 10.0.4 hotfix 3 issue

Hi All,

I haved upgraded my EV from v10.0.1.1171 to v10.0.4.1189 successfully, but when I tried to install 10.0.4 hotfix, I got the following error

"This hotfix is not compatable with Enterprise Vault 10.0.1.1171"

could you help me?

thanks.
 

Enterprise Vault
Information Governance
Not Applicable
  • A_W's avatar
    A_W
    11 years ago

    yes, I did.

    just now, i tried to edit registry, manaully change the version to "10.0.4.1189". it works...

     

    thanks.

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  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    11 years ago

    Following the upgrade, have you:

     

    a/ rebooted

    b/ checked the binary version of a few of the EV files.

  • A_W's avatar
    A_W
    Level 4
    11 years ago

    yes, I did.

    just now, i tried to edit registry, manaully change the version to "10.0.4.1189". it works...

     

    thanks.