Enterprise Vault 11.0.1 CH5 Mailbox Sync Issues. Here We Go Again
Here we go again. I have about 15 Exchange Users mailboxes that are not able to Sync all of a sudden. Also when I try to Sync the Journal Mail box it comes back with Event ID 3188 and 3196. I have followed the article below and I'm still seeing the issue. Its only on one of our Exchange Servers that has 579 mailboxes. Out of the 579 mailboxes there are 15 that will not sync on this specific Exchange Server. Doenst make sense why only 15 out of 579. I added a MS Word with some screeshots.
Lets see if we can get this last problem resolved. We are going to EV 12.4 in June. I cannot wait to get off EV11 CH5 :)
Hey Patrick,
Correct. What I had to do is clear the A7 Queue and I had our Exchange Admin migrate all of the mailboxes on that Exchange Server to another Exchange Server we have 4 of them that we archive from.Then I had him migrate them back to EMS10MBX04. Once this was done I ran another ProvisionTask and ran a Manual Sync and all of the mailboxes synced successfully and the error was cleared. What a mess.
What I didnt mention is that they have a vendor as we speak migrating all of our Exchange Mailboxes to Office365 into the Azure Cloud. They are moving away from Enterprise Vault Exchange Archiving so I'm sure there will be more issues to come.
Thanks for the help :)
