Forum Discussion

ojay4real's avatar
ojay4real
Level 3
10 years ago

Enterprise Vault Issue

Hello,

I tried adding a file server as target on the vault admin console but the VAC crashes with the response below:

Capture_3.PNG

 

Also attached is a log from the dtrace done. Highlighted in yellow towards the end of the log is possible error.

Kindly assist. Thanks

  • Yes it got resolved, i did a rerun of the installation disk. Thanks

  • What version, and service pack of EV is this? Is it directly on the EV server, or a remote console?

  • Thanks Rob,

    The Enterprise Vault product version is 10.0.4.1189 installed on Microsoft Windows Server 2008 R2

    It occurs directly on the EV server.

    Anticipate your response.

  • Thanks Rob,

    The Enterprise Vault product version is 10.0.4.1189 installed on Microsoft Windows Server 2008 R2

    It occurs directly on the EV server.

    Anticipate your response.

  • I would suggest logging a call with Symantec Support. You may also, before that, if you haven't already:

     

    a/ Reboot the EV server

    b/ Check what Antivirus exclusions you have got in place

    c/ Install the console on a Workstation .. and try from there.

  • Yes it got resolved, i did a rerun of the installation disk. Thanks

  • Hi Ojay,

    Can you mark one of the entries as 'solution'?

    thanks.