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samsik's avatar
samsik
Level 2
10 years ago
Solved

Enterprise Vault outlook http connection failed

Hi I configurated EV 11.0.1 and install outlook-add in program in client pc.

Client pc is windows 7 with outlook 2013 sp1

Client outlook http connection failed to ev server.

I attached log fils plz help me

  • Sorry This issue is solved.

    I did configuration SSL Certificate.

    Thank you

  • the log file says:

    17/12/2015 08:21:07.596[1032][H]: HDR:SYNC: EnterpriseVault is inaccessible.
    17/12/2015 08:21:07.596[1032][H]: HDR:SYNC: Could not connect to EV

    are all the EV services running? if they are, check basic things like if you can ping the EV server form the workstation, firewall rules, etc.

  • Sorry This issue is solved.

    I did configuration SSL Certificate.

    Thank you