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mayu's avatar
mayu
Level 4
13 years ago
Solved

Enterprise vault Report configuration error

Hi

I am trying to configuring reporting on EV server. My sql server has installed on the same server.

When I trying to run the Enterprise vault Report configuration I got the error message that ''Error: Exception occured while deploying reports.Failed to deploy reports check report server url ''

I can able to open Report Server URL.

I have attached evdeployreports.log file.

Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • TonySterling's avatar
    TonySterling
    13 years ago

    I see a few exceptions in the log:

    Error:Failed to get the MSRS Version from Instance Name:
    Exception occured occured while calling ListChildren:

    I think you will want to work through this:

    Troubleshooting Enterprise Vault Reporting

    Article:TECH51288  |  Created: 2007-01-16  |  Updated: 2013-01-18  |  Article URL http://www.symantec.com/docs/TECH51288

    See if that will help you resolve the errors.

2 Replies

  • GabeV's avatar
    GabeV
    Level 6
    13 years ago

    Looking at the log, seems to be that the configuration tool is trying to read a setting from the report server:

    [2013/06/18 11:05:36:369] Entered IsRSInSharePointIntgMode()
[2013/06/18 11:05:58:474] Exception occured occured while calling ListChildren:   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at ReportingService2005_Proxy.ReportingService2005.ListChildren(String Item, Boolean Recursive)
   at Symantec.EnterpriseVault.Reporting.AppClass.IsRSInSharePointIntgMode(String rsURL)
[2013/06/18 11:05:58:474] Leaving IsRSInSharePointIntgMode()

    I would check the MSRS config file to confirm that you have the right settings under the web server path. This MSFT link might help:

    http://technet.microsoft.com/en-us/library/bb630448.aspx

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago

    I see a few exceptions in the log:

    Error:Failed to get the MSRS Version from Instance Name:
    Exception occured occured while calling ListChildren:

    I think you will want to work through this:

    Troubleshooting Enterprise Vault Reporting

    Article:TECH51288  |  Created: 2007-01-16  |  Updated: 2013-01-18  |  Article URL http://www.symantec.com/docs/TECH51288

    See if that will help you resolve the errors.