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Abhijit_Soman's avatar
Abhijit_Soman
Level 6
11 years ago
Solved

Enterprise Vault Server Instance Failed to Start

We are running EV11 configured on Windows Server 2012 two node MS Failover Cluster.

It has been observed that, If any of the EV server is restarted & later on If we try to move resources back to the restarted server,  the resources are unable to move because EnterpriseVault Server Instance resource is failing to start & I need to bring the resource online on the same node manually

If I try to move the resources to another node (restarted) after 10 - 15 minutes, the resources are successfully moving.

Any idea about this strange behavior??

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  • Abhijit_Soman's avatar
    Abhijit_Soman
    Level 6
    11 years ago

    What I observed in the environment is, as soon as I try to move resource to ther restarted node, very first EV Server Instance resource go offline & fails to come online. Due to this, all the resouces running under this resources are getting failed. (EV services, Disks, IP, MSMQ, Name etc.)

     

    As I said, if I try to move resouces to restarted node after 15 - 20 mins, ther resouces are successfully moving. As observed here, the EV Server Instace resource is not going offline & only underline resources are moving. Hence my entire cluster resouce movement is successful.

  • V4's avatar
    V4
    Level 6
    11 years ago

    Hope Compatibility guide was referred for footnotes mentioned on 2012 with EV clustering part. I believe there was hotfix to be applied  in case of 2012

     

    What events are logged in MSCS  for EV? or for cluster itself

    Can you run validate cluster and check if cluster is correctly configured?

    Also do check back end paths if there are disconnects to it (validation should show and event viewer as well)

  • TonySterling's avatar
    TonySterling
    Moderator
    11 years ago

    This would seem like more of a MSFT issue than an EV issue to me.