Forum Discussion

MikeKalk's avatar
10 years ago

Enterprise Vault v11 for Exchange

I've recently created a small lab environment comprising of only two servers (both 2008R2) in order to learn the new product EV11.

The first server namely DCEXCH is the Domain Controller with AD & has exchange 2010 SP3 running correctly. 

The second server namely SQLEV11 has SQL2012 running on it & configured correctly (so it appears, not experiencing any issues.

This 2nd server is just a member of the AD domain & is not a second DC.

EV11 has not been installed yet on the 2nd server. From the 'Installation & configuration' manual, I believe I have filfulled all of the

prerequisite requirements (hopefully). Obviously I'm now running the "Deployment Scanner' to verify that all is good & set for the 

EV11 installation. (Incidently the Administrator on each server being a member of the 'local administrator' group of each, have

different passwords). No sharepoint servers, fileservers or domino servers have been setup at this stage.

However the results show 1 'Exchange Server Permissions' failure & I'm not sure how to correct this or what to do. See below.

            

 

The user SQLEV11\Administrator does not have the required permissions (including 'send as' and 'receive as') on the following Mailbox Stores and Public Folder stores on DCEXCH.mek.local: Mailbox Database 1629546428;

 

There are also some concerning 'Warnimg' messages which I also need help with. See below

 

To use the Enterprise Vault Search or Enterprise Vault Search API, you must ensure that the Net.Tcp Listener Adapter service is correctly configured, as described in Installing and Configuring guide. Sometimes other aspects of your Net.Tcp configuration may cause Enterprise Vault Search to fail. If these failures occur, they are reported in the event log and on the System Status page in the Enterprise Vault Administration console. For instructions on how to resolve search failures that are caused by Net.Tcp issues, see the following technical note on the Symantec Support website: http://www.symantec.com/docs/TECH214690

the tech document doesn't help.

Also this warning even though I have already created  an 'Outlook Profile' associated with an Exchange Server Mailbox. See below.

 

No Valid Outlook profile was found which suggests Outlook has not been fully configured. You must create a profile and connect to an Exchange Server mailbox before you install Enterprise Vault.

 

Can you please assist me and inform me of what I still need to do or what I've missed or haven't understood before installling EV11.

Your cooperation will be appreciated.

yours truefully,

Mike Kalk
 

  • Hi Mike,

    I would recommend you start here:  https://techcenter.symantec.com/ecampus/enterprise?siteName=sena&courseNo=DP6002

    This will give you a good introduction into EV.  Additionally, I would recommend giving the EV documentation a good read through.

    The Install and Configuring guide has a section about Exchange Permissions, I would recommend you review that for you Exch Server Permissions failure.  Additionally, read up on the Vault Service Account requirements or refer to this technote: http://www.symantec.com/docs/HOWTO107993  The VSA isn't going to be a local machine account.

    Regards, 

     

     

2 Replies

  • Hi Mike,

    I would recommend you start here:  https://techcenter.symantec.com/ecampus/enterprise?siteName=sena&courseNo=DP6002

    This will give you a good introduction into EV.  Additionally, I would recommend giving the EV documentation a good read through.

    The Install and Configuring guide has a section about Exchange Permissions, I would recommend you review that for you Exch Server Permissions failure.  Additionally, read up on the Vault Service Account requirements or refer to this technote: http://www.symantec.com/docs/HOWTO107993  The VSA isn't going to be a local machine account.

    Regards, 

     

     

  • Hi Mike,

    Are you running the deployment scanner while logged in as the Vault Service Account?

    If you run it as another account, you wil get this message, as that account does not have the proper permissions.

    As for the warning, as long as you have that service, and it is set to either automatic or manual, you should be ok. The document refers to solutions if you get the mentioned errors. You need to read the warnings, but can ignore them when installing. The criticals will need to be fixed before installing.

    As Tony above indicated, follow the Installing and Configuring guide, and you should not have any issues with installing EV.

     

    Good luck!