Forum Discussion

SYMAJB's avatar
SYMAJB
Level 5
15 years ago

Enterprise Vault Web App - Stopping Launch Into Outlook

When using the Web App to access Enterprise Vault (7.5), once a search is complete and an archived message is selected for display a tab/button is available at the top of the screen "View Whole Item".  If this is pressed Outlook is launched and the message is available for viewing/forwarding/replying etc. from within Outlook.

We are in a situation whereby we cannot allow this to happen.  We want the users to be able to view the archived emails, but not to forward/reply etc.  (Valid reasons - company merger, all users moving domains etc etc)

Is there a way of restricting/removing this tab/button ?  I cannot see anywhere in the policies to stop this, perhaps a setting in the web app setup ?

Thanks,

AJ.

Configuring
Enterprise Vault
Information Governance
Installing
Integration
Tip-How to
  • MichelZ's avatar
    MichelZ
    15 years ago

    Hi

    In EV8, it's the following to comment out / delete in properties.asp:

    (beginning on line 240)

    It's probably similar in your version, I think.

     

    if bAddViewItemLink then
       ASPWrite ("<div class=""menuoptions""><table><tr>" + vbCRLF)
       ASPWrite ("  <TD><A class=""mnu"" id=""b-downloaditem"" HREF=""javascript:ViewItem(&quot;" & sViewUrl & "&quot;)"" title=""" + dvwMessages("dvwsDownloadSaveset") + """ onMouseOut=""window.status=window.defaultStatus"" onMouseOver=""window.status='" + dvwMessages("dvwsDownloadSavesetJS") + "'; return true"">" +dvwMessages("dvwsDownloadSaveset")+ "</a></td>" + vbCRLF)
       ASPWrite ("</TR></TABLE></DIV>" + vbCRLF)
      end if

     

  • Nick_White's avatar
    Nick_White
    Level 6
    15 years ago

    Unfortunately the only way to remove that button is through editing the web app code. If you decide to go that way then you will need to re-edit the page whenever you upgrade your Enterprise Vault installation as the file will be overwritten, and also if you need help from Support they may ask you to return the code to its original state for trouble shooting purposes

  • SYMAJB's avatar
    SYMAJB
    Level 5
    15 years ago

    OK - two things.

    As this is a wind-down of the current EV installation (athough a new installation of EV9 wil be introduced in the new domain) we could edit the code as this is going to be a dormant system, will not be upgraded, and we are unlikely to be calling support.  Do you know which code is required to be editied, and what we need to take out ?

    On the other hand, is there a way of restricting this function via parm files (without having to manually edit the code to remove the button) ?

    Thanks,

    AJ.

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    15 years ago

    Could you change (in your policy) the view message type ?  (I forget the name of the setting, but you can swap it to display the HTML view, rather than launching Outlook).

  • SYMAJB's avatar
    SYMAJB
    Level 5
    15 years ago

    The only Policy options I see are as follows (remeber we are at 7.5):

    Under the Outlok dropdown (nothing under Archiving General, Offline Vault or OWA):

    Download Format (MSG or DVS)

    Launch Archive Explorer (Outlook or seperate browser)

     

    I don't think either of these will affect the issue in question.

    Any other pointers ?

    AJ.

  • SYMAJB's avatar
    SYMAJB
    Level 5
    15 years ago

    I would be happy, as mentioned earlier, to simply remove the button "Show Whole Item" on the screen where the vaulted email is displayed.  No issues going forward with upgrades / Service Packs as this system will simply 'fade away' over the next 6-12 months.

    Can you tell me where I can remove this button ?  I am looking around in the searcho2k.xsl where I see reference to "Show Whole Item", but it is not clear what I should remove in here, or indeed if this is the right place to remove some code !!

    Any pointers appreciated.

    AJ

  • MichelZ's avatar
    MichelZ
    Level 6
    15 years ago

    Hi

    In EV8, it's the following to comment out / delete in properties.asp:

    (beginning on line 240)

    It's probably similar in your version, I think.

     

    if bAddViewItemLink then
       ASPWrite ("<div class=""menuoptions""><table><tr>" + vbCRLF)
       ASPWrite ("  <TD><A class=""mnu"" id=""b-downloaditem"" HREF=""javascript:ViewItem(&quot;" & sViewUrl & "&quot;)"" title=""" + dvwMessages("dvwsDownloadSaveset") + """ onMouseOut=""window.status=window.defaultStatus"" onMouseOver=""window.status='" + dvwMessages("dvwsDownloadSavesetJS") + "'; return true"">" +dvwMessages("dvwsDownloadSaveset")+ "</a></td>" + vbCRLF)
       ASPWrite ("</TR></TABLE></DIV>" + vbCRLF)
      end if

     

  • SYMAJB's avatar
    SYMAJB
    Level 5
    15 years ago

    I found the properties.asp file (c:\program files\enterprise vault\webapp), made a copy of it, and then removed the entries you noted in the above reply.  I restarted IIS (not sure if needed but did it anyhow), cleared all temp files etc. from my browser, restarted IE and hit the web app.  Same results !!  I get my search results, select one of them which is then displayed, and at the top of the screen I still have my SHOW WHOLE ITEM button - and it still works.  Am I missing something here ?? I cannot locate any other copies of this properties.asp file on the system.

    AJ.

  • MichelZ's avatar
    MichelZ
    Level 6
    15 years ago

    I did try the code on my own system, and it did work without restarting iis and stuff...

    Sorry, can't help you more on this, haven't got a 7.5 system anymore...