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is_trouser's avatar
is_trouser
Level 2
1 month ago

Error Code 0xc0040c93 while enabling certain user mailbox for archiving

While enabling certain user (not all users) for archiving , I am getting following error message.

"An error occured enabling the mailbox mbxname .

Error: 0xc0040c93

A possible cause could be the location of the file 'mapisvc.inf' or the configuration information it contains.

 

Event id 3219.

*EV deployment scanner comes clean on OL version/Profile/HF/Exchange/Permissions

*mapisvc.inf is missing from first two locations. The 3rd location simply doesn't exist in EV server

  1. C:\Windows\SysWOW64
  2. C:\Windows\System32
  3. C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033

I ran fixmapi.exe and reboot EV server but it did not solved the issue. Nothing happened. 

3 Replies

  • Tonaco_pt's avatar
    Tonaco_pt
    Moderator
    1 month ago

    Hi is_trouser,

    What is your Enterprise Vault, Exchange and Outlook (install in the ev server) version?

     

    • is_trouser's avatar
      is_trouser
      Level 2
      1 month ago

      Thanks for your response.
      I figured it out. For security reason, MapiEnabled was set to $false before.
      I ran the below command for this mailbox, the issue has been solved.

      Set-CASMailbox -Identity mbxname -MAPIEnabled $true