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Ben_Shorehill's avatar
Ben_Shorehill
Level 4
11 years ago

Error reported on Index status (Vault Store view) from remote console

Hi there,

When I log on to the VAC from the EV server, I see this:

server.png

All shiny and green. However, if I run the VAC from my workstation, I get this:

remote.png

Errors on the Indexed status! I assume this is some sort of remote permissions issue but I don't know what to be checking here. Anybody out there who might have an idea what this could be? Both screen shots were made using the same account (not the VSA).

Enterprise Vault
Error messages
Information Governance
Windows Server (2003-2008)

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  • GertjanA's avatar
    GertjanA
    Moderator
    11 years ago

    Hello,

    Do you use the same account using both consoles?

    I've seen this also, but could not be bothered to investigate. I also believe it is some sort of permission issue.

     

  • JesusWept3's avatar
    JesusWept3
    Level 6
    11 years ago
    Close the console, DTrace MMC and restart directory services and then open the console to get back to that screen You'll probably see some kind of communication error trying to contact the other EV server, such as failing to resolve the site alias Maybe sort checking the system log in the event viewer on the working machine