vmds
12 years agoLevel 5
Error: The parameter is incorrect when enabling users
Hey,
we migrated our EV 9 environment to EV10.0.2 with the help of the Server Migration Wizard. Since then we are unable to enable new users.
Eventlog says:
Date: 05.02.2013 15:34:25
Event ID: 3139
Task Category: Agent Client Broker
Level: Error
Description:
An non-specific error has occurred whilst enabling archiving for the mailbox /o=domain.group/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Wagner, Tobias8e2
Error: The parameter is incorrect. (0x80070057)
and:
An non-specific error has occurred whilst enabling archiving for the mailbox /o=domain.group/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Müller, Steffenf7a
Error: The parameter is incorrect. (0x80070057)
Please note the additional charakters at the end of the ldap paths.
The AgentClientBroker dtrace looks like this:
:M {CMAPISession::CreateMapiSession:#328} Getting the 'Exchange Server DN' from the privileged mbx
790 15:34:25.149 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::GetExchangeServerDnFromSession} (Entry)
791 15:34:25.149 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::GetExchangeServerDnFromSession:#474} QueryIdentity
792 15:34:25.149 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::GetExchangeServerDnFromSession:#477} Open Session Prop
793 15:34:25.149 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::GetExchangeServerDnFromSession:#480} Calling get Props (PR_EMS_AB_HOME_MTA_W)
794 15:34:25.164 [10456] (AgentClientBroker) <220> EV:M {CMAPISession::GetExchangeServerDnFromSession:#504} ExchangeServerDn = [/o=NT5/ou=00000000000000000000000000000000], ExchangeMsgStoreDn = [/o=NT5/ou=00000000000000000000000000000000/cn=Microsoft Private MDB]
795 15:34:25.164 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::GetExchangeServerDnFromSession} (Exit) Status: [Success]
796 15:34:25.164 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::CreateMapiSession:#354} Getting privileged mbx owner (MAPI property PR_MAILBOX_OWNER_ENTRYID)
797 15:34:25.164 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::CreateMapiSession:#359} Opening privileged mailbox's owner MailUser object
798 15:34:25.180 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::CreateMapiSession:#370} Reading MailUser 'PR_EMAIL_ADDRESS' MAPI property
799 15:34:25.180 [10456] (AgentClientBroker) <220> EV:L {UnEncodeCurlyBraces:#5711} String: /o=domain.group/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Entvault-MBX05
800 15:34:25.180 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::CreateMapiSession:#378} MailUser 'PR_EMAIL_ADDRESS' MAPI property = /o=domain.group/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Entvault-MBX05
801 15:34:25.180 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::CreateMapiSession:#384} Getting IExchangeManageStore object from the privileged mbx
802 15:34:25.180 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::CreateMapiSession} (Exit) Status: [Success]
803 15:34:25.180 [10456] (AgentClientBroker) <220> EV:L {CMAPISession::GetMapiSessionFromPoolEx} (Exit) Status: [Success]
804 15:34:25.180 [10456] (AgentClientBroker) <220> EV:H {CAgentExchSynch::OpenMailboxStore} HRXEX fn trace : Error [0x80070057], [.\AgentExchSynch.cpp, lines {2144,2154}, built Sep 12 21:03:51 2012].
805 15:34:25.180 [10456] (AgentClientBroker) <220> EV:M CAgentExchSynch::OpenMailboxStore - Exit [0x80070057]
806 15:34:25.180 [10456] (AgentClientBroker) <220> EV:H {CAgentExchSynch::EnableMailboxCommonV9} HRXEX fn trace : Returning error [0x80070057], [.\AgentExchSynch.cpp, lines {5048,5278}, built Sep 12 21:03:51 2012].
807 15:34:25.180 [10456] (AgentClientBroker) <220> EV~E Event ID: 3139 An non-specific error has occurred whilst enabling archiving for the mailbox /o=domain.group/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Wagner, Tobias8e2 |Error: The parameter is incorrect. (0x80070057) |
808 15:34:25.180 [10456] (AgentClientBroker) <220> EV:M CArchivingAgentQueue::EnableMailboxV9 - exiting due to error
Synchronization of existing users fails with the same error (parameter incorrect, BUT the ldap path name is correct, according to the eventlog).
Still, I get the same dtrace error for the sync, including this one (same lines):
{CAgentExchSynch::OpenMailboxStore} HRXEX fn trace : Error [0x80070057], [.\AgentExchSynch.cpp, lines {2144,2154}, built Sep 12 21:03:51 2012].
Any ideas where i can start the troubleshoot?
I have seen http://www.symantec.com/business/support/index?page=content&id=TECH180950 already, but the permissions are set correctly.
regards
Found the solution.
There was a typing error in our GC value. Still everything was working fine, except enabling/disabling user + synchronization :)