Jo_Chandler
19 years agoLevel 3
Error Updating an index after moving to version 5 (Error 6843 & 7247)
Hi,
I have recently upgraded to version 5 and am in the process of updating archives using the Archive Conversion Manager (ConvertArchive.htm) before upgrading to version 6.
I have completed about 50% of the archives and keep getting an error on one archive:
6843
Error updating an index.
%3
AND
7247
Could not get the IndexServer sequence number: The Alta Vista index is not open
Internal reference: GetSequenceNumber
VaultID: 16723C1A0E8A02D40A4A252AB8731EC171110000vault
I have manually rebuilt the index by doing the following:
1. Stopped all Enterprise Vault services except Admin, Directory, Indexing, & Storage.
2. Once all MSMQ queues were finished processing, I stopped the remaining services, and purged the remaining queues.
3. Located the above index and renamed it.
4. In SQL updated the ArchivePoint table for this index. The replay state was set to 1, so I changed it to 0. Purged the Storage Replay Queue (I checked perfmon to confirm that there were 0 items in the queue. I restarted MSMQ and then set the value in the ArchivePoint table back to 1.
5. Restarted all services.
I checked perfmon to confirm that there was 1 item in the Storage Replay Queue.
I still get the same error. The Archived is listed as suspended on the Archive Conversion Monitor, and appears to be taking up one of the conversion processes. So I am now only processing one archive at a time rather than two.
My question is,
Does anyone know of any way around this?
Could I simply export the archive to PST, delete the archive create a new archive and import from PST? In this way I should not need to update the archive due to the fact that it will be created in the new format.
Would this automatically mark the conversion as failed and allow me to remove it from the Archive Conversion Monitor?
And advice greatly received.
Cheers Jo
I have recently upgraded to version 5 and am in the process of updating archives using the Archive Conversion Manager (ConvertArchive.htm) before upgrading to version 6.
I have completed about 50% of the archives and keep getting an error on one archive:
6843
Error updating an index.
%3
AND
7247
Could not get the IndexServer sequence number: The Alta Vista index is not open
Internal reference: GetSequenceNumber
VaultID: 16723C1A0E8A02D40A4A252AB8731EC171110000vault
I have manually rebuilt the index by doing the following:
1. Stopped all Enterprise Vault services except Admin, Directory, Indexing, & Storage.
2. Once all MSMQ queues were finished processing, I stopped the remaining services, and purged the remaining queues.
3. Located the above index and renamed it.
4. In SQL updated the ArchivePoint table for this index. The replay state was set to 1, so I changed it to 0. Purged the Storage Replay Queue (I checked perfmon to confirm that there were 0 items in the queue. I restarted MSMQ and then set the value in the ArchivePoint table back to 1.
5. Restarted all services.
I checked perfmon to confirm that there was 1 item in the Storage Replay Queue.
I still get the same error. The Archived is listed as suspended on the Archive Conversion Monitor, and appears to be taking up one of the conversion processes. So I am now only processing one archive at a time rather than two.
My question is,
Does anyone know of any way around this?
Could I simply export the archive to PST, delete the archive create a new archive and import from PST? In this way I should not need to update the archive due to the fact that it will be created in the new format.
Would this automatically mark the conversion as failed and allow me to remove it from the Archive Conversion Monitor?
And advice greatly received.
Cheers Jo