Forum Discussion

mb1983's avatar
mb1983
11 years ago

Error while enabling user mailbox for archiving

While enabling user for archiving , I am getting following error message.

"An error occured enabling the mailbox mbxname .

Error: 0xc0040c93

A possible cause could be the location of the file 'mapisvc.inf' or the configuration information it contains.

 

Event id 3219.

*EV deployment scanner comes clean on OL version/Profile/HF/Exchange/Permissions

*mapisvc.inf is missing from both the locations. 

1. C:\Windows\SysWOW64

2. C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033

fixmapi did not solved the issue.

 

 

Basics
Configuring
Enterprise Vault
Information Governance
Windows Server (2003-2008)

2 Replies

  • is_trouser's avatar
    is_trouser
    Level 2
    1 month ago

    Please make sure MAPIEnabled of this mailbox should be set to $true in Exchange server.

    Get-CASMailbox -Identity mbxname
    If MAPIEnabled is $false, run the below command in Exchange Management Shell to enable it.
    Set-CASMailbox -Identity mbxname -MAPIEnabled $true

  • VirgilDobos's avatar
    VirgilDobos
    Moderator
    11 years ago

    Hi there,

    Do you still face this problem? 

    Have you had the chance to review blow article?

    http://www.symantec.com/business/support/index?page=content&id=TECH213893