Bothari
7 years agoLevel 3
Errors recalling files
Hi,
we could really use help because normal or bulk recall of the files is not working.
When trying bulk recall we get the message "Error in determining whether the file is a placeholder – Failure".
When trying to recreate placeholder we get the error "Error: Hardlink exception occurred".
Attrib.exe on the files gives error "The target of the symbolic link <path-to-file> does not exist"
This problems occured after changing disk from MBR to GPT using gptgen (non destructive conversion). Non archived files work fine.
EV vault version is 12.3.0.1365 and the files are residing on WS 2012 cluster.
Any help would be appreciated.
Regards,