We are trying to archive some mailbox where all AD accounts are Enable
When I run the Archiving task, report says "No action taken: Windows account disabled". For some users, The mailboxes aren´t hidden.
Any idea?
You could remove them from the ExchangeMailboxEntry table then re-run provisioning and synchronization.
USE EnterpriseVaultDirectory Delete FROM ExchangeMailboxEntry WHERE admbxflags = 2 or admbxflags = 3
Have you only just un-disabled the AD account? If so then perhaps EV is reading the information from a 'stale' GC?
If you say it's not disabled... then I would check again.. because it is a clear enough message....
Are these linked mailboxes?
Rob, yes, I did it. The user account never was disable.
This is the status of my report:
27 Andreia Dias No action taken: Windows account disabled
Advisor,
No, it´s a simple mailbox.
Can you post a screenshot of the AD Users properties?
Ok, what option do you want ? "Account"
Can you try applying this technote to work around it, if its urgent to archive those mailbox.
The 'Account is disabled' checkbox:
Oh, and I think the technote that Advisor has linked will help - well - it should.. but, if you say the account is not disabled, then the technote should not be needed.
I´m running the Archiving task now... I´m waiting to finish it.
And, again, the users that still having this problem aren´t disable. I have sure about it.
Thanks
Could you run this query from SQL?
USE EnterpriseVaultDirectory SELECT * FROM ExchangeMailboxEntry WHERE admbxflags = 2 or admbxflags = 3
Do you get hits back? If yes, are they users that should not be disabled?
Provisioning gets this info from Active Directory. admbxflags = 0 ... normal admbxflags = 1 ... mailbox is hidden admbxflags = 2 ... AD account is disabled admbxflags = 3 .. mailbox is hidden and AD account is disabled
