We are trying to archive some mailbox where all AD accounts are Enable
When I run the Archiving task, report says "No action taken: Windows account disabled". For some users, The mailboxes aren´t hidden.
Any idea?
You could remove them from the ExchangeMailboxEntry table then re-run provisioning and synchronization.
USE EnterpriseVaultDirectory Delete FROM ExchangeMailboxEntry WHERE admbxflags = 2 or admbxflags = 3
Tony,
This query shows to me all the users that EV recognize as disable, but, they aren´t on my AD/Exchange.
But I think that I found the problem, I called my client and he told me that all these users are new. they were recently added on a group and added on provisioning group. Oldest users, from this group archiving works fine.
Do you know what I have to check now ?
Thanks
Has provisioning been re-run then recently?
For one of the users that isn't working.. does the query that Tony showed above show the account as admbxflags = 2, ie disabled?
You could remove them from the ExchangeMailboxEntry table then re-run provisioning and synchronization.
USE EnterpriseVaultDirectory Delete FROM ExchangeMailboxEntry WHERE admbxflags = 2 or admbxflags = 3
Actually don't even think it is that... Because I just disabled an account... run provisioning a couple of times and confirmed that admbxflags = 2 for that user. Then 'undisabled' the AD account.
I then did a run-now on 3-4 different users, including this one, and it still archived items.
The only way I have been able to get that message is ...
- Disable an account
- Restart the archiving task
- Run the archiving task
Hi
I think if you check the status of the user mailbox and as per Tony mentioned you can delete entry for one user and then run the provisioning task will help.
Thanks Tony, now it´s working.
Thank for everyone for the help.
