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InsentraCameron's avatar
11 years ago

EV 10.4 FSA Placeholders Not Appearing Off of the File Server

Hello Sym team!

I have installed EV 10.4 FSA Agent on a file server. It is functioning correctly. It archives files and recalls them correctly. However, the placeholder icon is only rendered while logged onto the file server. When you access the file share from another computer the placeholder appears as grey X. Please see the attached files.

Is there any way to make the placeholder icon appear correctly?

Cheers,

Cameron

  • As Andy suggested, expected behavior, you can read more here: http://www.symantec.com/business/support/index?page=content&id=TECH58322

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