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Sox's avatar
Sox
Level 4
11 years ago

EV 10 Problem

Hello to all,

 

I have major problem with my Enterprise Vault 10, or to be more precise, with backup of my enterprise vault.

We backup our Enterprise vault with HP data protector; SQL and file system, and with version 6 until now.

With that version everything was fine, after backup was done, arhcive bit of backued up files was reseted, Vault knows that and continue to work ok.

Recently, before few days, we upgraded HP data protector to version 8, along with backup clients, and suddenly Enterprise vault start to notify two critical errors from status in EV console:

1. Status 41261 - Check for success of backup and replication of newly-archived data

It is more than 2 days since backup or replication was detected for one or more open partitions

2. Status 41008 - New items awaiting backup or replication

There are 19405 savesets that have not yet been backed up or replicated for Vault Store 'Name of store'.

 

Also, our clients says that they cannot arhive mails.

 

Sounds like to me, that EV no longer knows when HP do backups.

On HP backup server, script that making backup say to EV server to put vault partitions out of backup mode when backup is done, but EV still hold partitions in backup mode.

 

Any help would be appreciated.

This is really major problem so I'm asking for solution... If there's any.

  • Hello Sox,

    So we can say that the issue is not with Enterprise Vault

    You asked: Beacuse I'm using backup software that obviusely doesn't reset archive bit after backup, can I somehow start using trigger files?

    ==> Make sure trigger file is selected on all partition

    Your script should be as follows.

    SET BackupMode

    C:\Windows\SysWOW64\WindowsPowerShell\v1.0\PowerShell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Set-VaultStoreBackupMode -Name 'Name of the Vaultstore Group' -EVServerName evserver1 -EVObjectType VaultStoreGroup}"

    C:\Windows\SysWOW64\WindowsPowerShell\v1.0\PowerShell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Set-IndexLocationBackupMode -EVServerName evserver1 -EVSiteName 'EV Lab'}"

    del "C:\EVStorage\Express Vault Store\Express Vault Store Ptn1\ignorearchivebittrigger.old"

    Note: You have to specify the above command for all of your partition

    (The above statement in bold will deleted the "ignorearchivebittrigger.old" file from the partition)

    CLEAR BackupMode

    C:\Windows\SysWOW64\WindowsPowerShell\v1.0\PowerShell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Clear-VaultStoreBackupMode -Name 'Name of the Vaultstore Group' -EVServerName evserver1 -EVObjectType VaultStoreGroup}"

    C:\Windows\SysWOW64\WindowsPowerShell\v1.0\PowerShell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Clear-IndexLocationBackupMode -EVServerName evserver1 -EVSiteName 'EV Lab'}"

    ECHO > "E:\Enterprise Vault Stores\MailArchiving Ptn1\ignorearchivebittrigger.txt"

    Note: You have to specify the above command for all of your partition

    (The above statement in bold will create the "ignorearchivebittrigger.txt" file in the partition)

    You can use the above PowerShell commands to create a batch file and schedule the Set-Backupmode before the Backup Schedule and Clear-Backupmode script after the backup is complete.

    I hope this helps !!!