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InsentraCameron's avatar
InsentraCameron
Level 4
11 years ago
Solved

EV 11 Support: Windows XP SP 2/3 + Outlook 2003 SP2/3 + EV 10 Outlook Add-ins

Hello,

I am doing an upgrade at a customer site from EV 10 to EV 11. My customer has some legacy endpoints with Windows XP SP 2/3 + Outlook 2003 SP2/3.

As per the the compatibility charts, EV 11 Outlook Add-ins are not supported on Windows XP SP 2/3 + Outlook 2003 SP2/3.

Will Windows XP SP 2/3 + Outlook 2003 SP2/3 AND EV 10 Outlook Add-ins be able to access EV 11?

Cheers

Cameron Mottus

Configuring
Enterprise Vault
Information Governance
Integration
Tip-How to
Windows XP
  • AndrewB's avatar
    AndrewB
    11 years ago

    generally speaking, the EV addins for Outlook are compatible +1/-1 version so it should work in theory. however, WinXP and O2k3 have not been certified with EV 11. you can give it a try and if it doesnt work maybe plan B upgrade them to O2k7.

  • InsentraCameron's avatar
    InsentraCameron
    Level 4
    11 years ago

    Thanks of that Andrew. The challenge is that the legacy endpoints are at branch offices and the branch offices have their own cost centres and are responsible to upgrading their own endpoints. I will talk to the customer and see how it goes ;)

     

     

  • AndrewB's avatar
    AndrewB
    Moderator
    11 years ago

    generally speaking, the EV addins for Outlook are compatible +1/-1 version so it should work in theory. however, WinXP and O2k3 have not been certified with EV 11. you can give it a try and if it doesnt work maybe plan B upgrade them to O2k7.