EV 8.0.4 - Archiving Leavers Mailboxes

Add the registry key mentioned in this Technote:

http://www.symantec.com/business/support/index?page=content&id=TECH76587

That will synchronize mailboxes associated with disabled AD accounts.

Archiving a mailbox bare is a bit more involved than just setting the policy to 0 days.

Rob Wilcox has written a blog entry which is worth a read : https://www-secure.symantec.com/connect/articles/processing-company-leavers

When creating a policy you have to consider things like:

1) Message classes which are not archived by default.

• You need to add in message classes at the directory level to catch everything.
• You will need to add in those message classes to the policy
• You will need to provision your leavers to get this policy

2) You will need to change the policy to archive unread messages and draft messages, unexpired calendar events, pending reminders,

3) You may want to change the policy to archive deleted items

4) If you were running the DCOM (full) client you may want to strip off any custom filters the user had put in place (using an EVPM script)

5) You will probably want to delete existing shortcuts (since the mailbox is being deleted)

6) You may need to change the policy on managed folders so they are also archived

Read the following discussion on the deleted accounts : https://www-secure.symantec.com/connect/forums/archiving-mailbox-where-associated-ad-account-has-been-deleted

(essentially the answer is no)

Regards,

Jeff

And of course there is the Quadrotech archive leavers tool : http://www.quadrotech-it.com/products/evtools/free/archive-leavers/

Regards,

Jeff

One thing to remember is that there isn't really a 'best practice' for archiving leavers.  It's down to the needs of the business.  You can 'steer' them in the right direction though :)