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rsiddiqi's avatar
rsiddiqi
Level 5
13 years ago
Solved

EV 8.0 SP5 (The archived item deletion problem)

Hi, for some reason the archived item does not delete from the vault. The setting says to delete both shortcut and archived message however it only  shortcut is deleted. The original item stays in the archives. Any suggestion?

  • You're running the EV 2007 client on Outlook 2010?
    you will definitely need to upgrade the client for that scenario