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Krister's avatar
Krister
Level 5
16 years ago
Solved

EV 8 and Citrix

Hi All!

Exchange 2007, OS2008, EV8 sp1, OL2003 sp3

Has a Citrix installation running OL 2003 and the EV client is installed on the Citrix servers.

The clients sees the archive shortcuts but when they open the mail they arent able to see the whole mail, just the begining taht we set to 150char.

Any idea how to fix this?

Regards
Krister
Enterprise Vault
Information Governance
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  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    16 years ago
    Hi Krister,

    Forms with VBScript do not work with Terminal Services in Outlook 2002, Outlook 2003, and Outlook 2007
    See this article for details of the problem and solution:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;302003
  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    Level 6
    16 years ago
    Hi Krister,

    Forms with VBScript do not work with Terminal Services in Outlook 2002, Outlook 2003, and Outlook 2007
    See this article for details of the problem and solution:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;302003
  • Krister's avatar
    Krister
    Level 5
    16 years ago
    I will forward this to my Citrix administrator. I´ll be back with the result!

    regards
    Krister
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    16 years ago
    ... That the EV Outlook Add-in is not certified on Citrix.  However, MANY people have it working.

    Hope that helps, 
  • Krister's avatar
    Krister
    Level 5
    16 years ago
    That part has the Consultant not informed us about.....

    Hoppfully we get it woking..

    Rob - Simon Walsh says Hallo!

    Regards
    Krister
  • JBrockwell's avatar
    JBrockwell
    Level 3
    16 years ago
    We also have it working fine on Citrix, but you do need to copy the outlvbs.dll file in to the Outlook application directory as per the tech note.

    Regards
    Jacqui
  • Krister's avatar
    Krister
    Level 5
    16 years ago
    Tried to copy the file yesterday night and it worked. I mark as solution

    Thanks for the help!

    Regards
    Krister