Forum Discussion

Ravi_Bhandari's avatar
Ravi_Bhandari
Level 6
10 years ago

EV and OWA 2013, Content Was Blocked because not signed by valid cert

I've deployed the EV Outlook Mail App to my user, however if I try to retrieve an archived mail using the EV App I get

App Error. Something went wrong and we couldn't start this app. Please try again later or contact your system administrator.

Then I get

This app may not load properly, but you can still try to start it.

And eventually I get.

Content was blocked because it was not signed by a valid security certificate.

As far as I'm concerned we have the correct security certificate on the server. But it appears that the server alias name I have, doesn't tie in with the wildcard certificate that we have internally for our domain.

How do I change the server name that EV uses when a user tries to connect to the Exchange 2013web app from his client desktop?

 

Configuring
Enterprise Vault
Information Governance
Troubleshooting
Windows Server (2003-2008)
  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    hi ravi, in another one of your posts i think i linked you to a technote that had all the OWA config keys. let me know if you didnt see that and i'll look for it again.

  • Ravi_Bhandari's avatar
    Ravi_Bhandari
    Level 6
    10 years ago

    Apologies but I didn't find the note with the OWA config keys. I did find a number of other notes that were very useful thanks.

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    did you find what you need or do you still need help with the cert issue?

  • Ravi_Bhandari's avatar
    Ravi_Bhandari
    Level 6
    10 years ago

    I'm still confused as to how I can change the server name showing in the xml metadata file for the EV Web App.

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    let me know if these help

    Technical Note: Setting up the Enterprise Vault Office Mail App

    Article:DOC6294  |  Created: 2013-01-09  |  Updated: 2015-01-12  | 

    Article URL http://www.symantec.com/docs/DOC6294

    https://www-secure.symantec.com/connect/forums/ev-office-mail-app-exchange-2013