EV cannot create shortcut

Question

My EV have archieve the mails, but it cannot create the shortcut
The Trace log is as below
1450&nbsp;&nbsp; &nbsp;12:33:49.879&nbsp;&nbsp; &nbsp; [6432]&nbsp;&nbsp; &nbsp;(ArchiveTask)&nbsp;&nbsp; &nbsp;&lt;7716&gt;&nbsp;&nbsp; &nbsp;EV:M&nbsp;&nbsp; &nbsp;:CArchivingAgent::ProcessChunkOfShortcuts() |Entering routine |
	1451&nbsp;&nbsp; &nbsp;12:33:49.879&nbsp;&nbsp; &nbsp; [6432]&nbsp;&nbsp; &nbsp;(ArchiveTask)&nbsp;&nbsp; &nbsp;&lt;7716&gt;&nbsp;&nbsp; &nbsp;EV:M&nbsp;&nbsp; &nbsp;CArchivingAgent::ProcessShortcutItem - processing shortcut 'Backup Exec Alert: Job Success (Server: "HLDBAC03") (Job: "Unlock Library 00010")', size 2188 bytes
	1452&nbsp;&nbsp; &nbsp;12:33:49.879&nbsp;&nbsp; &nbsp; [6432]&nbsp;&nbsp; &nbsp;(ArchiveTask)&nbsp;&nbsp; &nbsp;&lt;7716&gt;&nbsp;&nbsp; &nbsp;EV:M&nbsp;&nbsp; &nbsp;CArchivingAgent::ProcessShortcutItem - offline vault user F, shortcutexpiryperiod 0, deleteexpireditems F, orphanedshortcut F
	1453&nbsp;&nbsp; &nbsp;12:33:49.879&nbsp;&nbsp; &nbsp; [6432]&nbsp;&nbsp; &nbsp;(ArchiveTask)&nbsp;&nbsp; &nbsp;&lt;7716&gt;&nbsp;&nbsp; &nbsp;EV:M&nbsp;&nbsp; &nbsp;CArchivingAgent::ProcessShortcutItem - we're not doing any shortcut processing so exit here
	14
&nbsp;
Any idea?

jesuswept3 · Accepted Answer

What you pasted there was there the shortcut processing which is different from the post processing

Post processing is what turns a pending shortcut to a full shortcut
Shortcut processing is doing orphaned shortcut deletions, shortcut expiry, moved shortcut location updates, pending shortcut timeouts etc

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