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dineshnegi's avatar
dineshnegi
Level 5
10 years ago

EV export Issue

Hello Team,

I am not able to export user PST from EV 10.0.1................User have more than 16000 thousand items but it get failed once it reach to 1885 items.

 

Event ID 6769

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          11/12/2014 3:56:25 PM
Event ID:      6769
Task Category: Migrator Server
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      ABC.com
Description:
Export Archive Report
 
Export status: Incomplete

Processing aborted due to an unrecoverable error.
 
Job Id: Exp3_20141112155307
Archive Name: ZYZ
Vault Id: 105A4FE02DFB02349A1C3EDBB1CB3968C1110000sonusvault1
 
Target PST file location: \\abc\e$\test2\ZYZ
Number of PST files: 1
 
Number of items restored: 1885
Number of items unable to be restored: 1
 
Age range filter: <None>
Retention category filter: <None>
 
Elapsed Export Time: 00:03:17 (hours:minutes:seconds)

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=6769
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Enterprise Vault " />
    <EventID Qualifiers="16388">6769</EventID>
    <Level>3</Level>
    <Task>29</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-12T20:56:25.000000000Z" />
    <EventRecordID>1018614</EventRecordID>
    <Channel>Symantec Enterprise Vault</Channel>
    <Computer>abc.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Incomplete

Processing aborted due to an unrecoverable error.</Data>
    <Data>Exp3_20141112155307</Data>
    <Data>ZYZuser</Data>
    <Data>105A4FE02DFB02349A1C3EDBB1CB3968C1110000sonusvault1</Data>