Forum Discussion

mcnaugha's avatar
mcnaugha
Level 3
12 years ago

EV for Mac 10.0.2.1057 login failure

I'm running OS X 10.8.2 and finally got to attempt authentication thanks to the release of EV for Mac 10.0.2.1057. Unfortunately the logins are failing. My credentials are correct.

I found http://www.symantec.com/business/support/index?page=content&id=TECH165380 but I'm not clear on whether that's my problem or not. Strangely enough we do have a newly established one-way trust to another forest. I'm not crossing that though. My account is in the same domain as the Exchange servers and my mailbox. Does the mere presence of a one-way trust cause this issue? Any news on a forthcoming fix for the issue described on 165380?

T.I.A.

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  • mcnaugha's avatar
    mcnaugha
    12 years ago

    angry PEBKAC situation. If I'd been entering the right password in the first place I wouldn't have posted here. blush It's working fine with 10.0.2.1057.

  • mcnaugha's avatar
    mcnaugha
    Level 3
    12 years ago

    angry PEBKAC situation. If I'd been entering the right password in the first place I wouldn't have posted here. blush It's working fine with 10.0.2.1057.

  • mcnaugha's avatar
    mcnaugha
    Level 3
    12 years ago

    My Exchange admin has come back saying they're not in a separate resource domain/forest and my mailbox isn't linked.

     

    So is this down to the mere presence of a forest trust that I'm not even crossing? Or is something else wrong here? I can authenticate to the EV web portal.

  • mcnaugha's avatar
    mcnaugha
    Level 3
    12 years ago

    I am waiting to hear from my Exchange admin but I now think I could have a linked mailbox. I think they have our Exchange servers in a separate resource domain. I think the one-way trust will be deliberate so there will be no changing it. Guess I need to hope for a hotfix soon. sad

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    12 years ago

    If you don't have a linked mailbox, then it shouldn't be the cause of the problem.

    I'd suggest contacting Support and seeing what they say.

    Don't suppose you've tried :

    * Same extensions on OSX Lion, in the same environment?

    * Regular 10.0.2 extensions on OSX Lion, in the same environment?