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giuliod's avatar
giuliod
Level 5
13 years ago

EV FSA and volume replication

Hi all,

We are using EV FSA and replicating the volumes using Recover Point to a remote location as well for DR purposes. 

When trying to open the placeholders on DR site, we are getting either this error (for some file types: .txt, .doc for example) “An Unexpected error occurred while reading {File location}" or error (for other files: .pdf for example): “There was an error opening this document. The file cannot be accessed by the system”

I have found this tech-note http://www.symantec.com/business/support/index?page=content&id=TECH47395 which says that VVR is certified by Symantec.

I was wondering if this issue is because Recover Point is not supported or it is related to a different problem. any help is appreciated.

Thanks

  • Sounds like the shortcuts are corrupt.

    If you run the following command against one of the files, what do you get? My guess is "not a valid reparsepoint"

    fsutil reparsepoint query 'filename' > test.txt

     

     

1 Reply

  • Sounds like the shortcuts are corrupt.

    If you run the following command against one of the files, what do you get? My guess is "not a valid reparsepoint"

    fsutil reparsepoint query 'filename' > test.txt