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San_Bangalore's avatar
San_Bangalore
Level 5
10 years ago
Solved

EV Licensing getting expired

Hi Team,

 

I request for the help here. We are using EV 10.0.4 for Exchange. Our EV licensing getting expired in 1 week. I went through different Technote and see a reference for replacing the new license files. Here is my question. What would be the impact when the license gets expired? Does all EV services will get stopped?

 

https://support.symantec.com/en_US/article.TECH57412.html

 

 

Any help on this will be greatly appreciated. Thanks in advance.

 

 

Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • WiTSend's avatar
    WiTSend
    10 years ago

    When your license expires no new archivng will take place.  You (and your users) will still be able to access existing archived data.

  • AndrewB's avatar
    AndrewB
    10 years ago

    EV licenses are perpetual. they don't "expire", only your support contract has terms. are you running with a temp key?

6 Replies

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  • WiTSend's avatar
    WiTSend
    Level 6
    10 years ago

    When your license expires no new archivng will take place.  You (and your users) will still be able to access existing archived data.

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    EV licenses are perpetual. they don't "expire", only your support contract has terms. are you running with a temp key?

  • GertjanA's avatar
    GertjanA
    Moderator
    10 years ago

    When your license expires, you will not get a license for a new version (as your 'support and maintenance' also expires).

  • EdLacey's avatar
    EdLacey
    Level 5
    10 years ago

    Only Eval licenses have an actual expire date these days as far as I'm aware

  • sandeepk's avatar
    sandeepk
    Level 5
    10 years ago

    Hi....

    This is Help to you ....

    Overview of Enterprise Vault licensing

    Enterprise Vault uses the Enterprise Licensing System (ELS). To run the associated Enterprise Vault services, you must install a license key file that covers the Enterprise Vault features that you want to implement.

    The following types of Enterprise Vault license are available:

    • Production license. This license comprises a product base license and any additional feature licenses. When the license file is installed, the functionality of Enterprise Vault depends on the feature licenses that you have purchased.

      Production licenses generally do not have an expiry date.

    • Trialware license. With this 30 day license, the full functionality of Enterprise Vault is available, but the functionality is time-limited, as defined by the key.

      When the license expires, the software continues to run in restricted, read-only mode, which allows archived items to be viewed and retrieved, but no items can be archived. Enterprise Vault tasks will not start, and you cannot migrate the contents of personal folder (PST) files to Enterprise Vault.

    • Temporary licenses. Temporary licenses are available for 10 day to 90 day duration.When the license expires, the software continues to run in restricted, read-only mode, which allows archived items to be viewed and retrieved, but no items can be archived. Enterprise Vault tasks will not start, and you cannot migrate the contents of personal folder (PST) files to Enterprise Vault.