EV Outlook Add-in Login prompt
I had a server admin install updates and reboot the Exchange and EV servers last night. Since he did that Outlook launches a prompt saying "Enterprise Vault is retrieving your item, your password may be required" it then opens a Windows Security prompt asking for credentials. If the user enters their credentials it keeps popping up. It's been running fine for several weeks until the reboots last night.
The only issue I see on the EV servers is Event ID 6287 saying
Unable to fetch item from "EV.domain.com".
Reason: Unspecified error (0x80004005)
Saveset Id: 201309250148872~200910061420430000~Z~F027E2485CB6F4C3FE7016EE9E470F31
Archive Name: UserName
Archive Folder Path: �Inbox
Reference: [GOAFS]
Do you know what updates were installed on the servers? I'd try to re-apply the VSA password from the Site properties to make sure all the EV components are updated.
