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Dushan_Gomez's avatar
Dushan_Gomez
Level 6
13 years ago
Solved

EV PST Import to VaultStore generate error ?

When I tried to import several PST into EV, I got hte following Error:

 

PSTs that failed to be migrated:
-------------------------------------------------
PST: S:\PST Collection\Joni Kempot\Archive 2.pst  -->  Archive: Joni Kempot;   Mailbox: Joni Kempot (Unspecified error. Please check the event log     )
PST: S:\PST Collection\Joni Kempot\Archive Deleted & Sent Items.pst  -->  Archive: Joni Kempot;   Mailbox: Joni Kempot (Unspecified error. Please check the event log)
 
and here's the content of the event log:
 
Event Type: Error
Event Source: Enterprise Vault 
Event Category: Migrator Server 
Event ID: 6469
Date: 16/08/2012
Time: 3:10:33 PM
User: N/A
Computer: EVServer01-VM
Description:
An exception has occurred.
 [Internal reference CMigrator::StartWorking/ce] 
 
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
Data:
0000: 3c 30 78 38 30 30 34 30   <0x80040
0008: 36 30 63 3e               60c>    

can anyone please assist me what is happening here ?

Thanks,

DG

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  • JesusWept3's avatar
    JesusWept3
    13 years ago

    I've seen that also on Exports as well, because EV now allows you to over the 1.5GB limit it had before, it would allow to go up to 20GB but then when it hit 20GB it just never rolled over and spewed errors.

    But the error you're getting saying mapi store full may indicate something like PSTDisableGrow is set on the EV Server?

  • Dushan_Gomez's avatar
    Dushan_Gomez
    Level 6
    13 years ago

    What I'm trying to do is to import the PST into the EV server not the other way around.

  • ZeRoC00L's avatar
    ZeRoC00L
    Level 6
    13 years ago

    I understand, that's why the outlook version on the EV server is important.

    You can open the PST without problems in Outlook ?

    Is it only this PST causing problems or all PST files ?

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    13 years ago

    I agree with all of the above .. see if you can successfully open the PST using Outlook on the EV server.  Any group policies knocking around which FORCE ANSI for new PST files?

  • AKL's avatar
    AKL
    Level 6
    13 years ago

    I've seen that error a LOT while doing PST migrations. You can try to split the PST file and then import it.

    Basically EV complains about size of PST file randomly in DTRace and hence fails migration within couple seconds, split & import works fine in those cases

  • JesusWept3's avatar
    JesusWept3
    Level 6
    13 years ago

    I've seen that also on Exports as well, because EV now allows you to over the 1.5GB limit it had before, it would allow to go up to 20GB but then when it hit 20GB it just never rolled over and spewed errors.

    But the error you're getting saying mapi store full may indicate something like PSTDisableGrow is set on the EV Server?