Forum Discussion

rajsameer's avatar
rajsameer
Level 2
6 years ago

EV Retention Policy not working over 8 years old items

Hello,

We are using EV 8.5. retention policy is set to archive up to 8 years old items. Unfortunately for some reason it not deleting calander items for over 8 years old. It is however deleting mails though. 

Could someone able to sehd some light on this please?

Thanks

Raj

 

  • Hi Sameer,

    Just a coincidence, while researching one other expiry thread I got TechNote for your post. By default non-shortcut item (calander/appointment…etc) will not delete as part of policy/expiry. You need to set registry DeleteNonShortcutItems  with appropriate value.

    Regards

    Pradeep

4 Replies

  • Hi Sameer,

    Just a coincidence, while researching one other expiry thread I got TechNote for your post. By default non-shortcut item (calander/appointment…etc) will not delete as part of policy/expiry. You need to set registry DeleteNonShortcutItems  with appropriate value.

    Regards

    Pradeep

    • rajsameer's avatar
      rajsameer
      Level 2

      Many thanks for the help Pradeep. It seems working now after the reg entry.

      • rajsameer's avatar
        rajsameer
        Level 2

        Hello,

        It seems it didnt fixed the issue, numbers are not going down. Also I been told it not only the shortcuts, few the 8 years old emails are also not being deleted. 

        Could someone please suggested any fix?

        Thanks

        Sameer