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Tim_M_Altria's avatar
Tim_M_Altria
Level 2
6 years ago

EV Task Summary Report - more emails archived compared to processed

Hi - has anyone experienced or know why in the SMTP Task Summary report how more messages can be archived as to the number of messages processed. The task summary report shows hour by hour more messages archived than processed. Where do these emails come from. See image below.

 

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  • GertjanA's avatar
    GertjanA
    Moderator
    6 years ago

    Hello Tim,

    As far as I know (I have the same), this is due to performance. SMTP Archiving is archiving, but sometimes messages are archived a bit later. for instance, messages arriving at 5:58 and 5:59 are archive at 6:01

    As long as the folders are being processed, there is no reason for alarm :-)