Forum Discussion

Moderator

14 years ago

EV9 client OL2010 - click here to... does not work

Hello all,

According to https://www-secure.symantec.com/connect/forums/configuration-setting-enabling-users-double-click-shortcut this is a known issue.

Does anyone from Symantec knows if this is going to be fixed in 9.03 client? or perhaps is in 10 client?

Thanks.

Gertjan

Enterprise Vault

Information Governance

Rob_Wilcox1
14 years ago
It's an issue in the client (specifically the forms).

I'm pressing the powers-that-be for some sort of delivery vehicle.

If you want to ping me customer name(s)/sizes etc offline, I'd be more than happy to add them to the existing escalations we have on this. The more push we can get, the better.

Rob_Wilcox1
Level 6
14 years ago
It is currently, as far as I can tell, not in the 9.0.3 or 10.0.1 clients.
GertjanA
Moderator
14 years ago
Any outlook to when it might be fixed? Is it an issue with the client, or environmental?

Thanks Rob.
Rob_Wilcox1
Level 6
14 years ago
It's an issue in the client (specifically the forms).

I'm pressing the powers-that-be for some sort of delivery vehicle.

If you want to ping me customer name(s)/sizes etc offline, I'd be more than happy to add them to the existing escalations we have on this. The more push we can get, the better.
GertjanA
Moderator
14 years ago
Hi Rob,

Sent you a message from forum.

closing thread
Rob_Wilcox1
Level 6
14 years ago
And ..all being well, this will be fixed in EV 10.0.1 client. (After a bit of wrangling an arm twisting :))