Hello I have eVault set on my Outlook 2007 system that is part of a domain. We have a GPO set that enables "outlook anywhere" which I have found disables the ablitiy to check/change your eVault properties to include archieve settings. I would like to know where are the vault properties stored and how can I access them with out going through outlook. Are they stored in a reg key or in a file somewhere? I would like to keep my gpo in place that forces otulook anywhere. However I want to ensure the vault setting changes I made are still tack and also possibly be able to settings wiht out using outlook. Is there a script file that may be able to accompish this or can I at a minimum view the settings via the regsitry or a file? Thanks for assistance!!

Yes you will need to upgrade to either a Post SP 4 hotfix, or just go straight to EV 2007 SP 6. You can find the hotfix online, I believe. The general SP 6 will be on FileConnect where the normal media is kept. You don't need to upgrade your server.

The problem when you enable Outlook Anywhere or RPC/HTTP as it was formally known is that our EV addin does not know whether you are TRULY connected via RPC/HTTP or TCP. If you're in the office, and you have connectivity to the EV server, and you want the "full client functionality", then you can follow the solution given in this forum post. http://www.symantec.com/connect/forums/full-ev-client-rcphttp-enabled You set the key on each client machine (login script, GPO, etc, etc). (PS Don't call it Evault.. it makes me cringe! :)

Thank you very much for the prompt reply. I have reviewed the solution. However have a few uncertainties as follows: * How do I access the Exchange Policy Properties to change the outlook add-in behavior? Is this somewhere in outlook or on the exchange server? * If I change the behavior of the outlook add-ins do I also need to create the UseSelfInstallFunct reg key? * What is the difference between setting the outlook add-in behavior to normal and the use of the DCOMOverrideRPCHTTP and DCOMPollInterval reg keys? Do both options have the same result or do I need both.

1. How do you access the exchange policy properties? It's referring to the Exchange Archiving Policy in the Vault Admin Console on the Enterprise Vault server To change the behavior, find the policy that controls the mailbox in question, go to the properties then go to the advanced tab, under the Outlook drop down, you will find an option called Outlook Add In Behavior and change it to something appropriate Once this is changed, you will have to synchronize your mailbox via the archiving task that controls your mailbox 2. You do not need to create the reg key, i don't even think the newer clients will even read that reg key, if it does exist though, just delete it and have the client determine what mode to use by reading the hidden message in outlook

thanks for the response. I checked the policy and its currentley set to "normal" . Should it be set to normal to http-only? The provided link states "change to normal" then below states to set to "HTTP-only" Which is the correct setting? HTTP-only or Normal? Currently we are set to normal. "You just need to change HTTP-Only in the pic bellow to Normal- Set the Outlook Add-In Behavior to HTTP-Only Apply the setting and synchronize the mailboxes"

anyone know whether the setting should be "normal" or "http-only" to permit the use of EV with outlook anywhere enabled?

eVault for outlook 2007 - check propeties

11 Replies

Rob_Wilcox1
Level 6
15 years ago
The problem when you enable Outlook Anywhere or RPC/HTTP as it was formally known is that our EV addin does not know whether you are TRULY connected via RPC/HTTP or TCP.

If you're in the office, and you have connectivity to the EV server, and you want the "full client functionality", then you can follow the solution given in this forum post.

http://www.symantec.com/connect/forums/full-ev-client-rcphttp-enabled

You set the key on each client machine (login script, GPO, etc, etc).

(PS Don't call it Evault.. it makes me cringe! :)
BobbyD1120
Level 3
15 years ago
Thank you very much for the prompt reply.

I have reviewed the solution. However have a few uncertainties as follows:

* How do I access the Exchange Policy Properties to change the outlook add-in behavior? Is this somewhere in outlook or on the exchange server?
* If I change the behavior of the outlook add-ins do I also need to create the UseSelfInstallFunct reg key?
* What is the difference between setting the outlook add-in behavior to normal and the use of the DCOMOverrideRPCHTTP and DCOMPollInterval reg keys? Do both options have the same result or do I need both.
JesusWept3
Level 6
15 years ago
1. How do you access the exchange policy properties?
It's referring to the Exchange Archiving Policy in the Vault Admin Console on the Enterprise Vault server
To change the behavior, find the policy that controls the mailbox in question, go to the properties then go to the advanced tab, under the Outlook drop down, you will find an option called Outlook Add In Behavior and change it to something appropriate

Once this is changed, you will have to synchronize your mailbox via the archiving task that controls your mailbox

2. You do not need to create the reg key, i don't even think the newer clients will even read that reg key, if it does exist though, just delete it and have the client determine what mode to use by reading the hidden message in outlook
BobbyD1120
Level 3
15 years ago
thanks for the response. I checked the policy and its currentley set to "normal" . Should it be set to normal to http-only? The provided link states "change to normal" then below states to set to "HTTP-only"

Which is the correct setting? HTTP-only or Normal? Currently we are set to normal.

"You just need to change HTTP-Only in the pic bellow to Normal-
Set the Outlook Add-In Behavior to HTTP-Only

Apply the setting and synchronize the mailboxes"
BobbyD1120
Level 3
15 years ago
anyone know whether the setting should be "normal" or "http-only" to permit the use of EV with outlook anywhere enabled?
Rob_Wilcox1
Level 6
15 years ago
Bobby,

It doesn't matter what that policy setting says in this scenario. If RPC/HTTP is detected in your Outlook profile at all, the EV Outlook Add-in drops back to HTTP functionality, meaning you don't get the EV properties page, you don't get to choose the archive to store an item to, etc. This is because Outlook can't tell us, and we can't interogate it to find out whether you are REALLY using RPC/HTTP or not.. so if it's in your profile, the client operations are in HTTP mode.

That being the case if you want to access the EV properties of a folder, you'll need to implement the registry key I mentioned in my previous posting. And if you using EV 2007 (sorry I didn't see a version when I quickly scolled) you should use the EV 2007 SP 6 client, and if you're EV 8, then use the EV 8 SP 3 client.

Hope that helps,

BobbyD1120

Level 3

15 years ago

Thank you. I have set the reg keys as suggested as shown below. However I still do not have fuctionality to set the properties. EV reg.PNG

I have checked the log and I do not see any indication of the the DCOMOverride

15/01/2010 20:33:30.981: Log file created (level 1).
15/01/2010 20:33:30.984: RPC over HTTP is enabled (flags = 39)
15/01/2010 20:33:31.104: ModulePath: [C:\Program Files\Enterprise Vault\EVClient\Valkyrie.dll]
15/01/2010 20:33:31.107: Found 0 Desktop resource DLLs
15/01/2010 20:33:31.108: No resource module was loaded and the default English resources in Valkyrie.dll will be used.
15/01/2010 20:33:31.112: Outlook cached Exchange mode detected
15/01/2010 20:33:34.059: 
15/01/2010 20:33:34.179: 
15/01/2010 20:33:34.179: Environment:
15/01/2010 20:33:34.180:     Enterprise Vault Client 7.5.4.2534.0 (Lite)
15/01/2010 20:33:34.181:     Professional  (Build 7600)
15/01/2010 20:33:34.182: Intel(R) Core(TM)2 Duo CPU     T9600  @ 2.80GHz x86 Family 6 Model 23 Stepping 10;
15/01/2010 20:33:34.183:     Microsoft Outlook 2007
15/01/2010 20:33:34.184:         [Exchange connection mode: Cached connected full (8)]
15/01/2010 20:33:34.185:         [RPC over HTTP enabled (flags = 39)]
15/01/2010 20:33:34.186:     Microsoft Internet Explorer 8.0.7600.16385
15/01/2010 20:33:34.187: 
Contents of Desktop Settings:
15/01/2010 20:33:34.188:     ;SERVER; = abcdefEXMBS3
15/01/2010 20:33:34.188:     ADDSERVERTOINTRANETZONE = abcdefevault1;abcdefevault1.abcdef.highj;evhighj;evhighj1;evhighj1.abcdef.highj;evhighj.abcdef.highj
15/01/2010 20:33:34.190:     ALLOWSCRIPTPUBLICFOLDERS = 1
15/01/2010 20:33:34.191:     ALLOWSCRIPTSHAREDFOLDERS = 1
15/01/2010 20:33:34.191:     ARCHIVEEXPLORERBTNVISIBLE = 1
15/01/2010 20:33:34.192:     ARCHIVEMANAGEDFOLDERS = 0
15/01/2010 20:33:34.193:     AUTODELETEIECACHE = 2
15/01/2010 20:33:34.193:     DEFAULTARCHIVEID = 14DEE9579E275984787CC6968D3AA5DFC1110000EVhighj
15/01/2010 20:33:34.195:     DEFAULTDOUBLECLICKVIEW = 0
15/01/2010 20:33:34.195:     DEFAULTRETENTIONCATEGORYID = 15401661D7EBF1C41837037A1AD0AF2D71b10000EVhighj
15/01/2010 20:33:34.197:     DEFAULTWEBAPPURL = http://evhighj1.abcdef.highj/EnterpriseVault
15/01/2010 20:33:34.198:     DELETEBTNVISIBLE = 2
15/01/2010 20:33:34.198:     DEPLOYFORMSLOCALLY = 2
15/01/2010 20:33:34.199:     EXTERNALWEBAPPURL = https://webmail.highj-group.com/enterprisevault
15/01/2010 20:33:34.200:     INACTIVITYPERIOD = 1
15/01/2010 20:33:34.201:     INACTIVITYPERIODUNITS = 2
15/01/2010 20:33:34.201:     LARGEITEMSSIZEKB = 10240
15/01/2010 20:33:34.202:     MAILBOXDN = /o=highj/ou=First Administrative Group/cn=Recipients/cn=RDooley
15/01/2010 20:33:34.203:     MAILBOXSTATE = 1
15/01/2010 20:33:34.204:     MAILBOXTYPE = PrimaryUser
15/01/2010 20:33:34.204:     MARKPSTS = 1
15/01/2010 20:33:34.205:     MINAGEPERIOD = 0
15/01/2010 20:33:34.205:     MINAGEPERIODUNITS = 0
15/01/2010 20:33:34.206:     OVAUTODOWNLOADINITWAIT = 15
15/01/2010 20:33:34.207:     OVAUTODOWNLOADPAUSE = 30
15/01/2010 20:33:34.207:     OVDOWNLOADFOLDERBTNVISIBLE = 0
15/01/2010 20:33:34.208:     OVDOWNLOADREMINDERINTERVAL = 0
15/01/2010 20:33:34.209:     OVENABLED = 2
15/01/2010 20:33:34.209:     OVINACTIVITYPERIOD = 1
15/01/2010 20:33:34.211:     OVINACTIVITYPERIODUNITS = 0
15/01/2010 20:33:34.211:     OVLARGEITEMSSIZEKB = 512
15/01/2010 20:33:34.211:     OVMINAGEPERIOD = 1
15/01/2010 20:33:34.211:     OVMINAGEPERIODUNITS = 0
15/01/2010 20:33:34.212:     OVPAUSEINTERVAL = 1
15/01/2010 20:33:34.212:     OVPFINACTIVITYPERIOD = 1
15/01/2010 20:33:34.212:     OVPFINACTIVITYPERIODUNITS = 0
15/01/2010 20:33:34.212:     OVPFLARGEITEMSSIZEKB = 1024
15/01/2010 20:33:34.213:     OVPFUSELARGEITEMSSIZE = 1
15/01/2010 20:33:34.213:     OVPRIORITIZEDOWNLOADBTNVISIBLE = 0
15/01/2010 20:33:34.213:     OVROOTDIRECTORY = C:\EMAIL_ARCHIVE
15/01/2010 20:33:34.214:     OVROOTDIRECTORYSEARCHPATH = D:\EMAIL_ARCHIVE
15/01/2010 20:33:34.214:     OVSETUPWIZARD = 0
15/01/2010 20:33:34.214:     OVUSELARGEITEMSSIZE = 1
15/01/2010 20:33:34.214:     OWA2003BASICARCHIVEFUNCTION = 1
15/01/2010 20:33:34.215:     OWA2003BASICRESTOREFUNCTION = 1
15/01/2010 20:33:34.215:     OWAWEBAPPURL = http://evhighj1.abcdef.highj/EVAnon
15/01/2010 20:33:34.215:     PFINACTIVITYPERIOD = 1
15/01/2010 20:33:34.215:     PFINACTIVITYPERIODUNITS = 2
15/01/2010 20:33:34.216:     PFLARGEITEMSSIZEKB = 10240
15/01/2010 20:33:34.216:     PFMINAGEPERIOD = 0
15/01/2010 20:33:34.216:     PFMINAGEPERIODUNITS = 0
15/01/2010 20:33:34.216:     PFUSELARGEITEMSSIZE = 0
15/01/2010 20:33:34.217:     POLICYENTRYID = 1C8DF0DBACA1CD24EB07F1F20B3A44CD01012700EVhighj
15/01/2010 20:33:34.217:     PSTIMPORTENABLED = 0
15/01/2010 20:33:34.217:     PSTPOLICYENTRYID = 13E2EEE0318FD3945BC94F0A624DD584A1012700EVhighj
15/01/2010 20:33:34.218:     RPCOVERHTTPPROXYURL = https://webmail.highj-group.com/entreprisevault
15/01/2010 20:33:34.218:     RPCOVERHTTPRESTRICTIONS = 0
15/01/2010 20:33:34.218:     RPCOVERHTTPUSEDIRECTCONNECTION = 1
15/01/2010 20:33:34.219:     SERVERVERSION = 7.54
15/01/2010 20:33:34.219:     SITEENTRYID = 11F6803E6DD1F9747A6FAF95DFFCB7D351d10000EVhighj
15/01/2010 20:33:34.219:     SYSTEMMAILBOX = SMTP:EVagent-abcdefexmbs3@highj-group.com
15/01/2010 20:33:34.220:     USEINACTIVITYPERIOD = 1
15/01/2010 20:33:34.220:     USELARGEITEMSSIZE = 0
15/01/2010 20:33:34.220:     USERSCANDELETEITEMS = 1
15/01/2010 20:33:34.220:     WDSEVINTEGRATION = 1
15/01/2010 20:33:34.221: 
15/01/2010 20:33:34.448: Mailbox contains structured archives.
15/01/2010 20:33:34.449: 
15/01/2010 20:33:34.458: [Offline Config] Root Directory: D:\EMAIL_ARCHIVE\rdooley\
15/01/2010 20:33:34.460: [Offline Config] Working Directory: D:\EMAIL_ARCHIVE\rdooley\5cd8df01de7db647b71b7e5527608575\
15/01/2010 20:33:35.490: 
15/01/2010 20:33:35.490: PST Importer started.
15/01/2010 20:33:35.491: 
15/01/2010 20:33:35.493: Unable to add/remove Outlook ForceFormReload registry key fix for Outlook: 0x80070005
15/01/2010 20:33:35.495: Set SharedFolderScript = 1
15/01/2010 20:33:35.498: Set PublicFolderScript = 1
15/01/2010 20:33:35.499: Could not set WDS Primary Federate - failed to open/create: HKCU\Software\Policies\Microsoft\DesktopSearch
15/01/2010 20:33:35.500: Could not set MSN Primary Federate - failed to open/create HKCU\Software\Policies\Microsoft\MSN Apps\MSN Toolbar\Search
15/01/2010 20:33:35.630: [Offline Config] Enabled: true
15/01/2010 20:33:35.702: [Offline Config] Auto Download Initial Wait: 15 secs
15/01/2010 20:33:35.702: [Offline Config] Auto Download Pause Interval: 30 secs
15/01/2010 20:33:35.714: [Offline Config] Download Item Age Limit: None
15/01/2010 20:33:35.715: 
15/01/2010 20:33:35.715: Background checker caching for Mailboxes will be based on the following settings:
15/01/2010 20:33:35.716:     Inactivity Period: 1, Units: 0, Cutoff: 1 days
15/01/2010 20:33:35.716:     Not younger than: 1, Units: 0, Cutoff: 1 days
15/01/2010 20:33:35.717:     Caching items larger than 512 KB regardless of age
15/01/2010 20:33:35.717: 
15/01/2010 20:33:35.717: Background checker caching for Public Folders will be based on the following settings:
15/01/2010 20:33:35.718:     Inactivity Period: 1, Units: 0, Cutoff: 1 days
15/01/2010 20:33:35.719:     Not younger than: 0, Units: 0, Cutoff: 0 days
15/01/2010 20:33:35.719:     Caching items larger than 1024 KB regardless of age
15/01/2010 20:33:35.720: 
15/01/2010 20:33:35.720: [Offline Config] Pause Interval: 1
15/01/2010 20:33:36.185: Found 'DEFAULTARCHIVEID' from DesktopSettings '14DEE9579E275984787CC6968D3AA5DFC1110000EVhighj'
15/01/2010 20:33:50.703: 
15/01/2010 20:33:50.703: Auto download listener started.
15/01/2010 20:33:50.703: 
15/01/2010 20:33:50.801: [Offline Config] Maximum Store Size (%): 0
15/01/2010 20:33:50.802: [Offline Config] Maximum Store Size (MB): 20800
15/01/2010 20:33:51.917: 
15/01/2010 20:33:51.917: Starting Offline Archive Explorer sync
15/01/2010 20:33:51.918: Found 'DEFAULTARCHIVEID' from DesktopSettings '14DEE9579E275984787CC6968D3AA5DFC1110000EVhighj'
15/01/2010 20:33:53.588:     Found 1 archives
15/01/2010 20:33:54.775: Folder grouping is set to '1'
15/01/2010 20:33:54.776: Calling indexing startSeqNo '7403', endSeqNo '0', pageSize '1'
15/01/2010 20:33:57.738: 
15/01/2010 20:33:57.739: Offline Archive Explorer sync finished
15/01/2010 20:33:57.740: 
15/01/2010 20:33:57.958: 
15/01/2010 20:33:57.958: Download of 0 items (0 KB) started.
15/01/2010 20:33:58.112: 
15/01/2010 20:33:58.112: Download finished.
15/01/2010 20:33:58.113: 
15/01/2010 20:33:58.113:     Items downloaded: 0
15/01/2010 20:33:58.113:     Size downloaded: 0 KB
15/01/2010 20:33:58.113: 
15/01/2010 20:33:59.965: Outlook cached Exchange mode detected
15/01/2010 20:34:35.725: 
15/01/2010 20:34:35.725: Background checker started.
15/01/2010 20:34:35.726: 
15/01/2010 20:34:36.190: Found 'DEFAULTARCHIVEID' from DesktopSettings '14DEE9579E275984787CC6968D3AA5DFC1110000EVhighj'
15/01/2010 20:35:12.693: 
15/01/2010 20:35:15.865: 
15/01/2010 20:35:15.865: Background checker finished:
15/01/2010 20:35:15.866:     Items processed: 6458
15/01/2010 20:35:15.867:     Folders processed: 101
15/01/2010 20:35:15.867:     Items inserted into Offline Vault: 0
15/01/2010 20:35:15.868:     Download tasks created: 0
15/01/2010 20:35:15.86

BobbyD1120
Level 3
15 years ago
I just verified my build number and Im using 2007 (7.5.4.2534.0.http) which is only SP4.

Is it possible this is the root casue of my issues?

How can I upgrade my EV client? Does this have be pushed from the EV server? Is it possible for me to download and install locally with out having to go through the EV server?

Thank you!!!
Rob_Wilcox1
Level 6
15 years ago
Yes you will need to upgrade to either a Post SP 4 hotfix, or just go straight to EV 2007 SP 6. You can find the hotfix online, I believe. The general SP 6 will be on FileConnect where the normal media is kept. You don't need to upgrade your server.
BobbyD1120
Level 3
15 years ago
Thank you for all of your assitance! this works perfectly!

I upgraded my cleint to SP6 and installed the 2 reg keys and it works!

thanks again!!!

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eVault for outlook 2007 - check propeties

11 Replies

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