Forum Discussion

Tonaco_pt's avatar
Tonaco_pt
Moderator
12 days ago

Event ID 4190 is generated when starting the Enterprise Vault service

Hi,

I upgrade a Lab environment from EV 15.0 to 15.1.
I start to get event 4190 for the following service Admin Service, Task Controller Service and Storage Server.
I follow the instruction on https://www.veritas.com/support/en_US/article.100029531 and reinstall the .net framework and then repair the EV installation. 
In the client side everything work fine in the server side the Provisioning tasks (Client and Exchange) have Status  in error and the index tasks also.

Server: Windows Server 2019
EV: 15.1
The server is in a sandbox vlan so we didn't update the servers.

I am afraid of update the production server until I understand what happen.

Thank you, 
António

.net
EnterpriseVault

1 Reply

  • Tonaco_pt's avatar
    Tonaco_pt
    Moderator
    11 days ago

    I found the solution, the step are:

    1. Stop the EV services
    2. Open a command prompt on the EV Server and ‘Run as Administrator’.
    3. “C:\Windows\Microsoft.NET\Framework\v4.0.30319\RegAsm.exe” /tlb /codebase /verbose “C:\Program Files (x86)\Enterprise Vault\KVS.EnterpriseVault.ServerManager.dll”

    Source: Nishant Panchal Blog