Hi There,

I had this EVPM process which would create and populate folders in people's Outlook and set retention categories on them. This process is broken now and when i run that process, it returns with the error message "Error creating privileged MAPI session"

Here is how i run this and i have been running like this for ages and it has been working but this stopped over a month ago and i cannot make it work anymore, anything found online so far is not helping:

I modify the INI file with proper Mailbox DN to which i need to deploy the folders and then i launch the commad prompt, i browse to the directory where Evpm is located, see below, i have changed any identifiable info to something phony:

"C:\Users\evault>Cd C:\Program Files (x86)\Enterprise Vault

C:\Program Files (x86)\Enterprise Vault>Evpm

Would you like to perform an Exchange or a Domino related task? [E/D]:e

Please enter an Exchange Server name: CASARRAY1234

Please enter the service mailbox alias: EV--mailbox1@smtpdomain.com

Please enter the ini file name and location: C:\Program Files (x86)\Enterprise V
ault\All_default_useralias.ini

 

Creating privileged MAPI session ...
Error creating privileged MAPI session"

Now for all above fields, i have tried all possible combinations i can think of, for example, for Exchange server name i have tried all CAS servers individually one by one, e.g CAS1, CAS2, CAS3, CAS4

For service mailbox alias, i have tried, SMTP addresses and mailbox aliases of all of our four EV system mailboxes e.g EV-mailbox1@smtpdomain.com, EV-mailbox2@smtpdomain.com, EV-mailbox3@smtpdomain.com, EV-mailbox4@smtpdomain.com, EV-mailbox1, EV-mailbox2, EV-mailbox3, EV-mailbox4

I have even recreated one of archiving tasks to no avail.

I cannot think of anything other than that we might have created some new mailbox databases and moved mailboxes around around the time when this started occuring but i am not 100% sure about it. I am under pressure to get this fixed, please help!