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John_Santana's avatar
13 years ago
Solved

Exchange Journal mailbox archive doesn't work ?

Hi People,

I'm using EV 9.0.4 R1 to run the Exchange Server 2007 Mailbox archive for the Journal Mailbox, I am having issues that from the EV search website (http://EVServer01-VM/EnterpriseVault/search.asp) I still cannot see the email in the EV journal ?

or any email that is archived by the EV journal task ? I have check that using Outlook 2007 and the EV Service account, the EVJournal mailbox is currently working fine as at now I am looking at the emails in the EV Journal mailbox.

Any idea please in troubleshoot this issue ?

  • Keep an eye on it, your backup script may not have brought the indexes out of backup mode.

    Otherwise, someone may have intentionally (or unintentionally) put them in backup mode and forgot to bring them out.

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