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PGorda's avatar
PGorda
Level 2
15 years ago
Solved

Exchange Journaling in EV

Hello,
We are running EV v8.4 for Exchange archiving.  I attempted to setup Journaling in EV with no luck.  The Journal Task keeps stopping on its own.  I noticed that in the Windows event logs that one event message mentioned that we needed a license for Exchange Journaling.  Is this true?  Doug
Enterprise Vault
Information Governance
  • AndrewB's avatar
    AndrewB
    15 years ago

    yes that feature will need to be licensed.

    see http://seer.entsupport.symantec.com/docs/319011.htm

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  • AndrewB's avatar
    AndrewB
    Moderator
    15 years ago

    yes that feature will need to be licensed.

    see http://seer.entsupport.symantec.com/docs/319011.htm
  • PGorda's avatar
    PGorda
    Level 2
    15 years ago

    Hi Andrew,
    Thanks for the reply.  Do we just purchase the license from a software vendor like Software House International?  Doug

  • AndrewB's avatar
    AndrewB
    Moderator
    15 years ago
    we've always gone through symantec sales but i'm sure you can go through your favorite reseller too
  • PGorda's avatar
    PGorda
    Level 2
    15 years ago

    Hi Andrew,
    Do you know if the following is the correct license for Exchange Journaling?  We already own Enterprise Vault v8 for Exchange Archiving.

    Symantec Enterprise Vault E-Discovery Standard Edition for Microsoft Exchange -
    ( v. 8.0 ) - license - 1 user - GOV - Sy
    Symantec - Part#: 14560901