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jjorgis's avatar
jjorgis
Level 3
11 years ago
Solved

Exchange Vault Store Reporting, hang and nothing happens

Upgraded Enterprise Vault to EV 11 on Windows server 2012R2. 
Mail’s archived as expected.

Problem: 

In EV console, I am trying to look at reporting on Exchange Vault Store, it starts the process, but no result. A green progress line is showing but stops/hang.
In Task Manager the w3wp.exe process is started an use about 50% CPU.
If I stop this process, EV console reports that “This page can't be displayed”.

It looks like something in IIS not configured correct, but I can't figure out what.

It is possible the problem has some connection with  http://support.microsoft.com/kb/2803161 
I put the lines described in web.config file, but when I run the Deployment Scanner it still marks this with warning. I tried to run Method 2 but those commands will not run, no matter which way I am trying to run them. (With administrative privilege or in PowerShell.)

Look at the attachment 

Looking forward to help on that problem.

Erik JJorgis 

 

 

  • what happens if you just let it run without interrupting?

    you can also get to the report by going to http://localhost/EnterpriseVault/usage.asp

    you might want to look at your sql databases for index fragmentation and run maintenance on them

  • what happens if you just let it run without interrupting?

    you can also get to the report by going to http://localhost/EnterpriseVault/usage.asp

    you might want to look at your sql databases for index fragmentation and run maintenance on them

  • If I don't interrupt it stands for hour, nothing happens.

    When I open Http://localhost/enterprisevault/usage.asp the result show up as expected. J
    I just forgot to do it this way. 

    Still there must be something wrong in the Console way of getting this report.

    However I am satisfied as long that I am getting my report.

    Thank you very much