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GrahamHyland's avatar
GrahamHyland
Level 4
14 years ago
Solved

FSA & Previous Versions issue

Hi all,

Please can you help me, I have a new FSA installation (3 weeks) however this is the first time I needed to use my previous versions on the file system.

and I get this when I try to copy. I have recently changes the retrevial parameters in the registry to allow mass retrevials. so I'm kind of stumped on this.

Graham

Enterprise Vault
Information Governance
  • FreKac2's avatar
    FreKac2
    14 years ago

    Ok, that is pretty much a whole different thing.

    I would check with support really.

    From what I've seen (in that case in conjuction with DFS) the previous version thing don't work with offline files. It even states so if you select a placeholder and then try to restore a previous version.

7 Replies

  • RahulG's avatar
    RahulG
    Level 6
    14 years ago

    By design, Enterprise Vault (EV) imposes a limit on recalls as described in this technical document http://www.symantec.com/business/support/index?page=content&id=TECH47861

    If the issue remain after extending the EV recall limits described in document , then investigate the IIS "maxRequestEntityAllowed" limitation. The default value is 200000(bytes) http://msdn.microsoft.com/en-us/library/ms689489.aspx

    to resolve this

    On the EV server, increment the "maxRequestEntityAllowed" value until the errors stop. Open the IIS7 Manager, navigate to the Enterprise Vault site, then click on 'ASP' icon. in the limit property setting (Local Computer).
    You can also modify the "maxRequestEntityAllowed" value with appcmd set config /section:asp /maxRequestEntityAllowed: int as per http://technet.microsoft.com/en-us/library/cc730855(WS.10).aspx

    Consider the option to increase the "AspBufferingLimit" as well http://msdn.microsoft.com/en-us/library/aa965021.aspx
     

  • GrahamHyland's avatar
    GrahamHyland
    Level 4
    14 years ago

    OK so I have done all of the above, I still have a problem doing a previous versions restore. This happens even If I try to restore just 1 file.

     

    Graham

  • FreKac2's avatar
    FreKac2
    Level 6
    14 years ago

    When you say "previous version" restore, what do you mean by that?

    A previous version of a file in the archive or a "previous version" restore from a volume snapshot?

  • GrahamHyland's avatar
    GrahamHyland
    Level 4
    14 years ago

    Hi there,

    Previous Version , Is the Windows file system shadow copy, on a windows 2008 file server.

    So I reckon it's a volume snapshot.

     

    Graham

  • FreKac2's avatar
    FreKac2
    Level 6
    14 years ago

    Ok, that is pretty much a whole different thing.

    I would check with support really.

    From what I've seen (in that case in conjuction with DFS) the previous version thing don't work with offline files. It even states so if you select a placeholder and then try to restore a previous version.