FSA customer removed a File server and replaced it with 2 new servers.
Hi,
Got a call from a worried customer. the customer removed their fileserver that was configured for FSA (EV 9), he forgot about archiving. Moved the files and FSA shortcuts to 2 new fileservers (the customer devided the data). And now calls is pouring in to helpdesk regarding users unable to access their files from the shortcuts.
I´m in the dark here, I dont really know how to solve this. So any pointers would be nice....
I have done a migration once where the fileserver was replaced by a new one (new OS and other name). This technote helped me:
http://www.symantec.com/business/support/index?page=content&id=TECH144810
For each FolderPath you will have to modify the servername to the new server.
After that I ran the FSAUtility command to recreate all placeholders.
http://www.symantec.com/business/support/index?page=content&id=HOWTO57559#v40136615