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Ray_Hasham's avatar
Ray_Hasham
Level 4
13 years ago

FSAUTILITY wont restore files

Hi,

I am trying to restore some files to an alternate location using FSAUTILITY.exe. The utility seems to queue the files (it says number of files to be queued for restore:x) and also creates the folder structure on the destination however no files are retrieved. The xml report says 'unspecified error'. The DTRACE log shows the error: Your assistance is greatly appreciated. 

 

{FileServerManagementStub.KVS.EnterpriseVault.FileServerArchive.IFileServerClientStub.RestoreFile} Exception: No connection could be made because the target machine actively refused it <IP ADDRESS of EV Server>:57479 Info: Diag:Error Code is 10061 Type:System.Net.Sockets.SocketException ST:|Server stack trace: |   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)|   at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)|   at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(EndPoint ipEndPoint)|   at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()|   at System.Runtime.Remoting.Channels.RemoteConnection.GetSocket()|   at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)|   at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)|   at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)|   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)|Exception rethrown at [0]: |   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)|   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)|   at KVS.EnterpriseVault.FileServerArchive.IFileServerClient.RestoreFile(String archiveFolderVEID, String savesetId, String destination, String fileName, Int32 mode, Boolean deleteFromVaultOnRestore, Int32 WaitForCompletion, String reserved)|   at KVS.EnterpriseVault.FileServerArchive.FileServerManagementStub.KVS.EnterpriseVault.FileServerArchive.IFileServerClientStub.RestoreFile(String archiveFolderVEID, String savesetId, String destination, String fileName, RetrievalMode mode, Boolean deleteFromVaultOnRestore, Int32 WaitForCompletion)

  • "No connection could be made because the target machine actively refused it" is the issue here. I think 10061 is normally a DCOM issue

     

    this may help http://www.symantec.com/docs/TECH69143   

  • "No connection could be made because the target machine actively refused it" is the issue here. I think 10061 is normally a DCOM issue

     

    this may help http://www.symantec.com/docs/TECH69143   

  • No firewall installed. I also tried to restore a few files to the EV with the same result. Going to check DCOM now. Thanks guys.

  • Interesting.... EVFILESRVARCMANAGER process is not running. Investigating further.

  • Restart of the admin service fixed it. Although I wouldnt have been able to figure it out withough your help so points awarded to GPKGuy!

     

    Thanks a million!