burtos
14 years agoLevel 5
How do i open a users archive in another users outlook
A user has got married so her surname has changed but her old username ev archive still exists within ev, im trying now to allow her to view her old ev email archive, but not sure how to go about it.
I have granted the user permission to read and write the archive within the permission tab, now im stuck in how i actually get the new user to be able to see the emails within the archive in Outlook.
Ok, that means EV still thinks the archive is associated with that user. You can use this technote and clean that up. Then you should be able to enable and choose that archive.
Article URL http://www.symantec.com/docs/TECH52639