Forum Discussion

SheltonS's avatar
SheltonS
Level 3
8 years ago

How do you recreate a folder under an FSA volume that is has gone missing?

EV 10.04

Just tried to do a bulk restore from an old archive using FSAUtility -t -s "\\OldServer\Dept\Acct\path1" -d "\\NewServer\Dept\Acct\path1" and receive the folllowing error:

Error: The path \\OldServer\Dept\Acct\path1 is not associated with an archived volume. If you migrated placeholders to this location, let the File System Archiving task process the volume, then stop the task and re-run this command

I checked, and sure enough, while the archive volume "Dept" still exists, the folder "Acct" has disappeared.  All the other folders under "Dept" are still there.  The Archive Point "Acct" still exists and the File Placeholder Service on "OldServer" still still works recalling files from the folder in question.  I just can't do any FSAUtility commands.

How do I recover the folder?

  • SheltonS's avatar
    SheltonS
    8 years ago

    Fixed my problem.  I did some digging and realized that even though I ran an archiving task, nothing was really happening.  At some point in the past since this is an old system, I unchecked the "Archive this volume" checkbox on the volume.  Discovering this, I re-checked the box, added the folder that was missing and then ran an archiving task.  Checking the log, I could see where it processed the folder in question.  Once it completed, I was able to run FSAUtility commands again against the folder successfully.  I think not having the volume in archiving mode meant that the task didn't correct the database initially.

    Thanks for the help!

  • plaudone1's avatar
    plaudone1
    Level 6
    8 years ago

    Hi SheltonS, 

    This is typically due to a volume being deleted and then re-added to the console.  It could also be that the folder name had changed at some point.  

    How does the archive look in Archive Explorer/EVS?  Does that folder appear?  


    Regards,

    Patrick 

    • SheltonS's avatar
      SheltonS
      Level 3
      8 years ago

      The folder shows up in Archive Explorer and Archive Search.  It is just missing from the folder listing in EVAC.  I can restore files from a search and from a placeholder.  Just not from FSAUtility. 

      I don't think the volume has been deleted and re-added.  There are many folders under this volume and only this one is missing.  The name is still the same.

      • plaudone1's avatar
        plaudone1
        Level 6
        8 years ago

        Are there duplicate archives with the same name pointing to the same Old server?  

        Are you able to add the folder back to the old server, without creating an archive point, and test the restore?  

        Search and Archive Explorer would show the index data related to the ArchiveFolder table in the archive and it would not validate the path as FSAUtility will. 

        Regards,

        Patrick