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Titoine's avatar
Titoine
Level 3
14 years ago

HTTP-only Outlook Add-In ...

Hi everybody,

 

I want use the "HTTP-only Outlook Add-In", but after installed it on my client I have only one button on the toolbars the "Search Vaults".

My version of Enterprise Vault is 8.0 SP5
My version of Outlook is 2003 SP2

 

Anybody have an idea ?

 

Thanks for your help,

Antoine

  • Is your account disabled for archiving? I think you only ever see this button in that case, unless of course as Andy mentioned your policy is hiding them.

  • How do you have your desktop policy configured?  All the toolbar buttons can be displayed/hidden as per policy. 

  • Is your account disabled for archiving? I think you only ever see this button in that case, unless of course as Andy mentioned your policy is hiding them.

  • Sorry no picture ....

    Else ... Yes I have configure a desktop policy with all options "Enabled" and "On Toolbar".

  • Hi,

     

    I verify ... but no, and I have the same probleme for some users.

  • Can you get a client trace and post it - it will show what's there from the hidden message perspective.

    http://www.symantec.com/docs/TECH38096
     

  • Thanks for your help ... in fact, the accounts were disabled ... after the migration to 7.5 SP6 to 8.0 SP5 ... and I need to use EVPM for enabled all acount.

     

    Well done GPKGuy ;-)