Index errors after upgrade to 10.0.3
Hi
Upgrade of EV from 9.0.2 to 10.0.3 in microsoft cluster (active passive).
Upgrade completed succesfully.
Index administration task created with upgrade to all 32bit indexes.
Upgrade is not working (stays inactive), but it looks like system is having indexing problems, as events are full with the following:
at Symantec.EnterpriseVault.Indexing.Admin.EVIndexAdminUtils.InvokeHelper(Object COMInterface, Action act, String context, LoggingMode loggingMode, Boolean rethrow)
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Upgrade went smooth with no special issues, all steps performed by the book, including moving the IndexMetaData to shared location.
PLEASE NOTE : The registry values below are only suitable to version 10.0.3
Finally, Issue resolved. We had to add them manually and re-register all dll's
Missing registry values in FIPS folder under [HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\FIPS].
Those were not present on the servers:
[HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\FIPS]
"LogEventFor"=dword:00000001
"UnManagedDLLHash"=hex:88,17,10,56,cb,cc,a6,02,6f,92,7b,29,93,93,0f,42,94,d7,\
49,48,00,fc,1c,a4,bf,d6,38,7a,9b,02,e8,1b,f6,10,0f,3a,70,a6,d6,eb,16,9e,ab,\
97,16,3e,d0,d6,1c,5c,88,47,b0,ac,28,01,1e,c0,99,be,37,05,17,60,aa,6b,cb,93,\
5b,7f,c8,f4,89,9a,d2,3c,78,34,11,a6,f2,07,bf,15,dc,37,5e,3e,cc,40,f4,b7,33,\
54,ca,62,4d,6e,28,f5,49,98,8d,45,32,7d,65,f9,b4,49,42,62,09,8c,61,37,c5,39,\
1a,0e,a8,28,f6,00,5e,00,44,75,7b,80,9d,a9,98,d3,90,58,40,1a,16,61,ff,c7,6d,\
ea
"ManagedDLLHash"=hex:6d,a2,58,c9,f0,d0,64,53,0f,01,9e,64,33,2c,6c,6a,3f,34,7e,\
87,13,bb,bf,76,33,43,bc,81,0e,b8,d3,ea,78,f5,86,d9,30,f8,7b,23,10,77,23,66,\
f4,ee,3c,c6,1b,de,e8,f0,e8,d6,51,3c,30,10,1b,30,c5,46,c6,ff,c7,85,88,b1,c0,\
4f,5a,90,af,a4,49,85,71,00,f1,1e,58,8b,f7,e5,f6,cd,92,ae,57,b1,6e,df,42,78,\
40,2f,1c,46,c4,8a,ef,71,bc,60,eb,98,f3,c5,e6,8c,58,e2,da,42,35,32,00,a6,93,\
e7,23,5b,47,c9,51,77,4e,b2,27,b0,67,9a,06,d8,e5,33,28,cf,8f,2d,33,66,a5,92
"InstallPath"="C:\\Program Files:\\Enterprise Vault\\x64"Those were present but won't work properly without the ones above…
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KVS\Enterprise Vault\FIPS]
"LogEventFor"=dword:00000001
"UnManagedDLLHash"=hex:f1,32,05,6b,91,44,9f,82,ad,33,9f,d8,d7,a3,f1,80,e8,fb,\
25,95,56,5b,fb,c8,3f,3d,43,56,9d,fa,91,d1,c8,20,98,01,fb,e2,d2,50,e0,fc,fd,\
2e,92,d3,95,70,4f,83,c4,29,18,bb,ce,84,33,fa,b3,4e,3b,5d,f5,e8,a6,4f,a8,22,\
9f,68,53,66,57,11,67,36,64,89,45,b8,06,11,48,b4,a5,ad,38,c1,c3,49,ac,e7,05,\
8b,b0,8a,26,f6,f7,f6,be,63,fe,ed,07,89,b7,0e,b9,8e,1b,5e,22,0c,2c,bb,31,b7,\
2e,87,62,9b,73,85,3d,74,c3,81,4b,fa,aa,5b,a0,86,fb,6d,4f,ce,c6,8a,4b,33,2f,\
c2
"ManagedDLLHash"=hex:3f,1f,46,d0,fc,d2,0a,a2,db,f8,d5,5c,57,9b,0d,43,ce,82,15,\
96,82,4f,71,2c,56,83,d9,e6,cf,3b,2f,56,2e,c9,d7,ba,ae,79,d9,cd,90,eb,a3,f5,\
cf,cb,6f,0d,e4,22,55,a6,b4,0a,c6,a8,60,92,a4,77,c3,f2,c5,c8,7c,c0,59,75,7c,\
36,63,b1,e5,97,3c,97,13,61,8e,33,8b,d3,54,cf,a1,7d,e9,7f,f3,c3,16,74,bb,58,\
33,d5,b4,d9,ec,ab,b8,d5,5c,89,5b,81,4c,3c,ef,fd,a4,80,74,4f,1f,79,29,33,bb,\
ba,2c,2c,7a,34,cb,67,d5,7b,a5,cc,db,e5,78,4d,36,fb,93,81,7a,37,11,79,89,51
"InstallPath"=" C:\\Program Files:\\Enterprise Vault"added the registry keys manually, re-registered all dll's and restarted services.
